Technical Program Manager

Reporting to the General Manager, we are looking to hire a (Technical) Program Manager who will be asked to draw on your industry expertise and agile knowledge to increase the effectiveness of existing solutions and help build new ones to drive scale and efficiency throughout the organization.

Responsibilities:

  • Manage the portfolio lifecycle and solutions from sprint planning to end-user adoption
  • Meet frequently with product, engineering and business stakeholders to develop a deep understanding of their business processes and needs
  • Meet with functional groups and vendor to clarify specific requirements for overall project
  • Partner with the product and engineering lead(s) to ensure the team’s roadmap and backlog priorities are maintained to enable a smooth agile development process and minimize blockers
  • Manage change management process with product manager(s) and engineering leads
  • Monitor the team’s development velocity and facilitate the resolution of risks and blockers
  • Collaborate with the product manager(s) and engineering teams to ensure epics and user stories are clearly defined and properly phased to facilitate timely delivery of functionality
  • Lead communication and solution delivery across cross-functional operating teams
  • Communicate status, risks with resolution plan, upcoming milestones, and recent releases to leadership teams
  • Manage resolution of urgent engineering issues while communicating changes to business stakeholders
  • Work with the engineering and product leadership teams to ensure they are fully engaged in strategic and tactical planning decisions

Candidate Profile:

  • 3+ years of Program/Project Management and/or Scrum Master experience in a high-tech company, preferably in a B2C ecommerce environment
  • Demonstrated experience driving agile software development with engineering, quality assurance, and functional teams
  • Demonstrated expertise in best practices for software development, and the ability to evolve those practices according to technology and business trends
  • Ability to lead teams through issue resolution and risk management
  • Comfortable presenting to internal groups and leadership team members
  • Full product lifecycle management experience, including user acceptance testing, launch, and end of life processes
  • Scrum Master experience in a fast-paced software development environment

Compensation:  

  • Competitive and includes stock, benefits, 401k, etc.

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