Regional Lead, North America Supply

HotelTonight makes it remarkably easy to book great hotels at amazing last-minute rates on your mobile device, for tonight, tomorrow and next week. As a senior member of the Supply Team, you’ll get to own and drive the strategy of a North American east coast region.

As a Regional Lead you will be managing a team of Market Coordinator's through their daily operations and long-term development. You will be designing ongoing training development and for team members; providing frequent feedback to them around performance; optimizing regional tactics; and serving as leader and advocate on their behalf within HotelTonight.

You should be an effective collaborator, as you will be frequently engaged with our Global Supply leadership and other departments around HotelTonight. At the same time, you should be an independent operator - comfortable with defining what success will look like for yourself and your team and then effectively delivering against that.  

This is a great opportunity for a leader who is passionate about maximizing hotel success, driving metrics-based performance within our Supply team, and developing a high-impact team of Market Coordinators!

WITHIN 1 MONTH YOU WILL:

  • Complete our HotelTonight training program, which includes a visit to our SF headquarters  
  • Oversee a team of Market Coordinators who are responsible for building and managing partner relationships with hotels in several cities within the US
  • Monitor daily operations such as meeting or exceeding revenue goals, bringing on new quality partners, along with measuring partner engagement and performance
  • Interact with your Global Supply counterparts in our offices around the world (SF, London, Paris, Berlin) Become accountable for the performance of a collection of markets in North America against our target KPIs

WITHIN 3 MONTHS YOU WILL:

  • Complete quarterly forecasting, planning and reporting sessions in order to define and execute your regional strategy
  • Optimize the performance of your portfolio and team members
  • Complete multiple market visits in your region to support your team in growing our hotel partnerships

WITHIN 12 MONTHS YOU WILL:

  • Through training, goal setting and feedback, work with your team of Market Coordinators to achieve their long-term professional development and career growth
  • Collaborate with other Regional Leads,Global Supply Leads and cross-functional partners (Product, Marketing, Customer Experience, Business Intelligence, Strategic Partnerships) to implement innovative ideas in the mobile travel space

WHAT WE'RE LOOKING FOR IN YOU:

  • You have 5 years of professional experience, with a focus on owning client relationships and business strategy
  • Regional knowledge about the greater New York area is a major plus!
  • Successful experience in effectively coach, mentor and guide junior team members
  • Familiarity with leading complex and/or cross-functional projects from concept to inception
  • Capacity to balance day-to-day responsibilities with longer term strategic execution
  • Ability to think analytically and make data driven decisions
  • You are fast-acting (focused on results over process) and forward-looking
  • You are able to operate as “player/coach” if needed and dive into market management duties to get the job done
  • You thrive in a collaborative environment but can also prioritize and manage yourself to get things done with minimal oversight
  • Flexibility to travel 25% of the time

WHY THIS ROLE IS COOL:

  • Be one of the founding Managers of our brand-new office in New York!
  • Own and drive the success of a fast growing region in North America
  • Work on a collaborative team that knows the value of teamwork, out of the box thinking, and effective communication
  • Annual visits to at least one of our international offices in Berlin, London and Paris
  • Travel 25% of the time
  • Be part of a company that is revolutionizing hospitality and travel spontaneously!

WHAT YOU’LL GET FROM US:

  • An official Best Places to Work (we're in the top 10!)
  • The opportunity to define mobile commerce and change the way people book travel
  • A people-focused organization dedicated to making sure you're challenged, learning, growing, and recognized for all the great work you do
  • The camaraderie of a driven, agile team that is building something disruptive
  • Excellent health, dental, vision and 401k plans, and stock options too
  • Fun stuff - quarterly travel stipend, unlimited vacation, subsidized cell phone plans and fitness memberships, and the opportunity to spin the HT Roulette wheel to win a spontaneous weekend getaway!

ATTENTION: In the spirit of transparency, we’re still ironing out the final details of the New York office. Please apply but also plan to hear from us in a few weeks as we are just starting the recruitment process in NY. Thanks in advance!

Meet Some of HotelTonight's Employees

Jeff E.

VP of People

Jeff is responsible for creating a great experience for the HotelTonight Team that enables everyone at the company to do their very best work.

Stephanie K.

Product Manager

Stephanie build products for the company's hotel partners and helps make sure HotelTonight always has an amazing inventory.


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