Market Coordinator (New York based - Entry Level Account Management)

HotelTonight makes it remarkably easy to book great hotels at amazing last-minute rates on your mobile device, for tonight, tomorrow and next week. Our mission is to make people feel more alive by delivering the unexpected and we're looking for a Market Coordinator to help do just that.

You’ll be one of the founding members of our brand new office in New York! You’ll partner with top rated hotels in the East, run a geographic region like your own small business, and help rapidly roll out operations for multiple destinations in the East.

Our product is the world's first 100% mobile hotel booking app, and you'll be working with hotels within a particular region to make sure we are always bringing our users the best deals at the coolest hotels around.

WITHIN 1 MONTH, YOU WILL:

  • Successfully complete a two week training program that will teach you the art of building relationships with hotel partners, industry terminology and KPI’s, and master HotelTonight’s approach to launching into new markets
  • Learn to communicate and quickly navigate our products, features and systems with ease

WITHIN 3 MONTHS, YOU WILL:

  • Receive your assigned market here in the US, and draft a plan to nurture and establish relationships with your hotel partners
  • Respond to and deliver exceptional service to your hotel partners in a timely and efficient manner
  • Develop an intimate knowledge of each of your markets with the goal of becoming the ‘go-to’ source for all information relating to local trends and market dynamics (e.g. pricing, demand seasonality, booking patterns, etc.)
  • Create and implement strategic tactics to ensure your hotel partners are successful in your markets

WITHIN 12 MONTHS, YOU WILL:

  • Meet and exceed KPI’s by owning the performance and success of the hotels within your region
  • Build and manage supply side relationships with hotels in several cities within a particular region. This includes partnering, strategizing, and running daily operations directly with hotel partners, and ensuring HotelTonight always has the best inventory from hotels available for our users

WHAT WE'RE LOOKING FOR IN YOU:

  • Undergraduate degree; 2015, 2016 and 2017 grads highly preferred
  • Flexibility to travel to your market 20-25% of the time
  • Customer-centric: Prior client-facing experience is not required, but you demonstrate exceptional behaviors that drive partner success 
  • Resourceful: Demonstrated ability to independently prioritize your work to achieve your goals. Ability to find innovative ways to overcome obstacles or solve problems
  • Go getter: Quick learner and you’re fearless about proposing new ideas and strategies, even if it means making mistakes along the way
  • Strong Communicator: Ability to use concise, clear and relevant language with both internal and external parties

WHY THIS ROLE IS COOL:

  • Receive top notch training with plenty of opportunities for growth and development (all of the managers on this team were promoted internally!
  • Work on a collaborative team that knows the value of teamwork, out of the box thinking, and effective communication
  • Be at the front lines of growing our supply of awesome hotels for our tech savvy customers
  • Grow your own market in the US and establish yourself as a subject matter expert for HotelTonight and our hotel partners
  • Be part of a company that is revolutionizing hospitality and travel spontaneously!

WHAT YOU’LL GET FROM US:

  • An official Best Places to Work (we're in the top 10!)
  • The opportunity to define mobile commerce and change the way people book travel
  • A people-focused organization dedicated to making sure you're challenged, learning, growing, and recognized for all the great work you do
  • The camaraderie of a driven, agile team that is building something disruptive
  • Excellent health, dental, vision and 401k plans, and stock options too
  • Fun stuff - quarterly travel stipend, unlimited vacation, subsidized cell phone plans and fitness memberships, access to our very own hotel-inspired full bar, and the opportunity to spin the HT Roulette wheel to win a spontaneous weekend getaway!

ATTENTION: In the spirit of transparency, we’re still ironing out the final details of the New York office. Please apply but also plan to hear from us in a few weeks when we start recruiting for the NY team. Thanks in advance!


Meet Some of HotelTonight's Employees

Stephanie K.

Product Manager

Stephanie build products for the company's hotel partners and helps make sure HotelTonight always has an amazing inventory.

Jeff E.

VP of People

Jeff is responsible for creating a great experience for the HotelTonight Team that enables everyone at the company to do their very best work.


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