Technical Product Manager (Sales Systems)

Job Description:

HomeAway’s Global Sales team is a critical growth driver for the business that supports the largest vacation rental marketplace in the world.  We are seeking a Technical Product Manager to develop and implement a world-class sales technology strategy that leverages our major investments in Salesforce.com, telephony systems and business Intelligence platforms. 

In this leadership role, you will define solution approaches while managing agile software development practices as we evolve our sales infrastructure to create a competitive advantage in our marketplace.  You will be asked to draw on your industry expertise and agile skills to increase the effectiveness of existing solutions while innovating new technical approaches to drive scale and efficiency. 

Working within our team requires a unique blend of business acumen and technical skills.  The Technical Product Management role is a multidisciplinary role focused on partnering with engineering and internal marketing teams to define requirements and drive road map execution.  In addition, you will have the leadership aptitude and ability to facilitate agile best practices in a matrix environment.  You will serve as a product expert, combining industry analysis and stakeholder feedback to manage the overall product life-cycle; setting strategic vision, publishing road maps, defining requirements, and collaborating with Engineering to deliver solutions that your internal customers love.   
 
Responsibilities:

Meet frequently with Product, Engineering and Sales stakeholders to develop a deep understanding of sales process and needs. 
- Developing product requirements, user stories and acceptance criteria to maintain the product backlog of priorities in close collaboration with engineering and business leaders.
- Collaborate with engineering and Sales teams to establish solution strategy, priorities, brainstorming approaches, managing deliverables and validating solutions to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality.
- Manage the agile processes including release planning, sprint planning, stand-ups, sprint demos and retrospectives.
- Monitor the team’s development velocity and facilitate the resolution of risks and blockers.
- Lead communication and solution delivery across cross-functional operating teams.
- Communicate status, risks with resolution plan, upcoming milestones, and recent releases to leadership teams to keep stakeholders and senior management informed.
- Presenting and demonstrating product increments to communicate new solution capabilities.

Candidate Profile:

5+ years of Technical Product Management, Program/Project Management and/or Scrum Master experience in a high-tech company, preferably in a B2C e-commerce environment.
- Knowledge and understanding of sales processes, sales technologies,and systems integration approaches within global sales organizations.
- Experience working with 3rd party CRM, telephony, and sales compensation platforms.
- Able to manage multiple, ongoing, complex development projects while delivering on schedule.
- Demonstrated experience driving agile software development with engineering, quality assurance, and functional teams.
- Full product life-cycle management experience, including user acceptance testing, launch, and end of life processes.
Must possess strong analytical and problem solving skills, with strict attention to accuracy and detail.
- Strong communication and presentation skills across technical and non-technical teams.
- Ability to lead teams through issue resolution and risk management.
- Excellent written and spoken communication skills, including the ability to present complex concepts to engineering and non-engineering stakeholders.
- Scrum Master experience in a fast-paced software development environment.
- Certified Scrum Master and/or Project Management a plus.
- 5+ years of experience using Salesforce.com or similar CRM platforms.
- BA/BS required preferably in Computer Information Systems, Business Administration or related fields (applicable experience may be substituted).
Experience with complex information architecture and cloud based architectures a plus

Benefits:
- Great Medical & Dental Plans

- Highly Competitive salary

- Target annual bonus

- Employee Stock Purchase Plan

- 4 weeks paid vacation

- Free vacation rental on a yearly basis (taxable benefit)


- Free drinks & snacks

- Weekly company update talks with our leadership team

- Free listing on HomeAway.com

- Electric adjustable stand up desk

- Casual dress code  

 

 


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