Sales Manager

Sales Manager

Position Description

Role Purpose

The Sales Manager is responsible for website listing and sales target achievement for the business.   You will manage an internal sales team of 1-2 people and will account manage the largest customers.   The work includes servicing organic demand – onboarding new customers - as well ‘hunting’ in specific geographies and for specific styles of properties.  With an increasing proportion of booking related sales (Pay Per Booking and Traveller Service Fee revenue streams) a large part of the job is centered around maximizing booking conversion and performance management of owners / managers (new and existing).    The sales manager also owns the task of sales forecasting and the collection of key supply side metrics.


Responsibilities (NEEDS UPDATING BASED ON JOB COMPONENTS BELOW)

  • Manage team and own performance to achieve individual, team and company sales targets across Property Manager and Owner segments.

  • Identifies, evaluates, and acquires profitable new business.

  • Initiates an appropriate level of activity to take maximum advantage of sales opportunities.

  • Maintains local knowledge of day-to-day developments relating to the holiday rental market and accurately assesses opportunities where they arise.

  • Sales, competitor analysis, business intelligence and other ad hoc reporting as required

  • Advises existing and prospective Bookabach clients on company products and services.

  • Explores partnership arrangements and directs campaigns in support of business growth.

  • Upsells to existing Property Manager clients.

  • Sells to existing and prospective Property Manager clients.

  • Generates and maintains an ongoing pipeline of high quality prospects.

  • Suggests improvements to existing sales processes.

  • Assist customer service team when required.

  • Chases invoice payments where required.

  • Other duties as may be reasonably required.



Qualifications & Experience
  • 3+ years’ experience achieving/exceeding sales targets, preferably for an online or travel-related company.

  • Experience presenting solutions to prospective clients and making cold sales calls.

  • High standards of computer literacy and keyboarding skills. Experience with business support software applications such as MS Office (Word, PowerPoint, Excel).

  • Preferred tertiary qualifications in business, commerce at bachelor level or equivalent.

  • Proven ability to plan, identify and develop strong prospects and convert these into profitable new business.

  • Experience with Salesforce or similar Customer Relationship Management (CRM) software.


Personal Attributes

  • Strongly developed sales and marketing acumen.

  • Strategic, analytical thinking.

  • Able to demonstrate initiative and confidence in relating to all stakeholder levels.

  • Willing to accept an element of risk in order to achieve business outcomes.

  • Strong communicator who engages others through credible communication.

  • Excellent problem solving ability.

  • Resilient.




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