Product Manager, Order Management

The Opportunity:
HomeAway's ecommerce platforms provide a foundation for our business that supports the largest vacation rental marketplace in the world. We are seeking a Product Manager for our ecommerce team that manages a portfolio of web-based order management, consumer billing and invoicing solutions. In this leadership role, you will drive solution strategy and execution as we evolve our ecommerce capabilities to create a competitive advantage in our global marketplace.  You will draw on your industry expertise to increase the effectiveness of existing solutions, and help build new solutions to drive global capabilities, scale and efficiency.  
 
As a part of the Product Management team, you must possess a unique blend of business acumen and technical skills to translate business stakeholder problems into actionable business capability roadmaps and other supporting documentation that deliver on your big picture vision.  You will serve as a product expert, combining industry analysis and end-user feedback to manage the overall product lifecycle; setting the strategic vision, publishing roadmaps, defining requirements, collaborating with Engineering and managing a set of projects across the full development lifecycle.  You will be empowered to design, implement, refine and deploy new platforms and features that our customers love.  
 
Responsibilities:
- Manage the portfolio lifecycle and solutions from strategic planning to end-user adoption
- Manage a set of projects across the full software development life cycle; execution, status reporting and coordination against project plans and delivery commitments
- Relate policies and complex process into product capability to support the portfolio vision and roadmap
- Conduct market research, identify potential commercially available solutions, and manage existing and new vendor relationships
- Meet frequently with product, engineering and business stakeholders to develop a deep understanding of their business process and needs
- Developing product requirements, user stories and feature requirements to maintain the product backlog of priorities in close collaboration with engineering, operations, and business leaders
- Creating roadmaps and specifying business and technical requirements by facilitating on-going interaction with business stakeholders, Engineering and other product owners
- Collaborate with the Engineering teams to ensure projects are clearly defined and properly phased to facilitate timely delivery of functionality
- Participate in cross-functional operating teams to deliver solutions and manage enhancement requests
- Manage resolution of urgent technical issues while communicating changes to business stakeholders
- Work with the Business Intelligence and Finance teams to deliver accurate reporting on key operating and financial metrics
- Work with the Executive management team to ensure they are fully engaged in strategic and tactical planning decisions
 
Candidate Profile
- 5+ years of Product Management experience in a high-tech company, preferably in a B2C ecommerce environment
- 3+ years of experience leading software development projects with aggressive schedules; experience working in a Finance or Accounting role a plus
- Deep expertise in transactional systems that support global ecommerce (point-of-sale, consumer billing, order management, invoicing, etc.)
- Talent and passion for navigating the complexities of global commerce to better serve customers
- Proven track record managing multiple, ongoing complex projects and implementation of web-based applications, while delivering on schedule
- High level of initiative and desire to create a world-class experience for customers
- Demonstrated experience operating as the Product Owner within an agile environment
- Demonstrated expertise in best practices for software development, and the ability to evolve those practices according to technology and business trends
- Experience converting market requirements and customer specifications into prioritized backlogs of requirements, user stories and tasks
- Excellent written and spoken communication skills, including the ability to present complex concepts to highly technical and non-technical stakeholders
- Comfortable presenting to large internal groups and C-level executives
- Full product lifecycle management experience, including user acceptance testing, launch, and end of life processes
- Ability to identify, evaluate, track and mitigate issues and risks. Create, maintain and disseminate project information to stakeholders.
- BA/BS required preferably in Computer Information Systems, Business Administration or related fields (applicable experience may be substituted)

Benefits:
- Great medical & dental plans
- Highly-competitive salary
- Target annual bonus
- Company stock (RSUs)
- Unlimited Vacation
- Free vacation rental on a yearly basis (taxable benefit)
- Ability to work up to two weeks in any of our offices around the world on a yearly basis
- Free drinks & snacks
- Weekly company update talks with our leadership team
- Free vacation-rental listing
- Electric, adjustable standing desk


Back to top