Product Manager - Enterprise Solutions

HomeAdvisor is seeking an eager and driven Product Manager to join our team in Denver. We are largest home services marketplace in the US; over 40 million homeowners have turned to HomeAdvisor to find professionals for their repair and improvement projects.

We are looking for a Product Manager to play a key role in creating and managing HomeAdvisor’s custom-built CRM platform. This role will focus on integrating our consumer-facing and business-facing products with our internal tools, helping our teams more effectively sell products and services, and manage our customer relationships.

What you’ll do:

  • Act as product domain expert at all levels of customer interactions and represent the voice of customers to internal teams.
  • Create and execute product roadmaps that achieve business goals and align with overall strategy
  • Deeply understand the technical and business needs of existing and target customers
  • Define use cases, business processes, functional architecture, and detailed product requirements documents that clearly articulate desired product functionality
  • Provide guidance to Engineering, Architecture, and UX teams to deliver great products to our customers
  • Partner with Sales, Finance, and Customer Care Services to successfully roll out new products and enhancements, ensuring a great end-to-end customer experience across all departments and locations.
  • Create, implement, coordinate, and train users on enhancements to the CRM system
  • Exhibit good judgment in balancing considerations for size of opportunity, scope of development and support costs, risks, and end-user experience.

What you’ll need:
  • 3+ years of experience in Product Management/Marketing, preferring to work in a fast-paced, Agile environment, with a proven record of building enterprise applications
  • 2+ years of experience in various aspects of CRM product development
  • Ability to grow a product from a concept, to plan and drive execution of go-to-market strategies
  • Ability to thrive in a dynamical, entrepreneurial environment with focus on hands-on execution
  • Strong and collaborative work ethic, working effectively as part of a larger project team
  • Ability to make sound business judgment and strong decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives
  • Meticulous organizational skills, analytic capabilities, and attention to detail to facilitate a close relationship with software development team
  • Excellent communication skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
  • Ability to work independently, self-motivated
  • BA / BS in Computer Science, Analytics, or a related field preferred

We're eager to tell you more about the projects you'll be working on, and hear more about your background. If you're interested in a career with us, we'd love to talk. If you have questions about any of our roles, talk with one of our Recruiters by signing up for our next chat: http://www.abouthomeadvisor.com/talk-to-us/


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