Integrations Consultant - UK

Integrations Consultant

Professional Services | London, England, United Kingdom

OVERVIEW

HireVue has an exciting opportunity for an Integrations Consultant. The Consultant is a key member of the Professional Services Team. This role will be responsible for leading ATS integration projects, supporting other members of the team where integrations are needed, and working closely with partners and product to continually evolve the effectiveness of integrations. The Consultant will also conduct customer training and lead small deployment projects as needed.

The Integrations Consultant reports directly to the Director of Professional Services & Deployment and partners closely with the entire services and product team.

Principal Duties & Responsibilities

  • Serve as the Professional Services expert on integrations including but not limited to Taleo, Kenexa, Cornerstone, iCims, and others
  • Liaison between customers, Product Management, Professional Services, and partners to enhance and evolve integrations
  • Configure integrations with Taleo, Kenexa, and other solutions for HireVue customers
  • Provide optimization recommendations to HireVue customers regarding how to best leverage integrations with existing partners
  • Proactively identify opportunities for enhancing integrations & customer experience, and implement solutions
  • Drive increased utilization and adoption of integrations within the HireVue client base
  • Support Professional Services & Customer Success teams by leading integration discussions and integration trainings across the customer base
  • Train team members regarding implementation advancements & features
  • Configure new customer HireVue accounts including feature setup, branding, and adding users
  • Conduct customer training
  • Perform other duties as required or needed to support the Professional Services team

To successfully execute these three functions you will need:

  • Experience navigating and learning online systems such as project management software, HCM technology, SalesForce, and SaaS applications
  • Ability to effectively manage time, prioritize work, multi-task across many assignments and create deliverables with little or no direction
  • The ability to translate customer requirements into implementation plans
  • Technical acumen to convert plans into real solutions that work
  • Experience in project management with the ability to coordinate and manage across teams within tight timelines
  • A focus on execution with the ability to self-manage through ambiguity
  • Passion for outstanding customer service
  • Ability to develop & sustain peer and client relationships with a professional demeanor
  • Ability to travel up to 30-50% of the time

Requirements

Preferred Qualifications:

  • Great written, oral communication, and presentation skills
  • Ability to thrive in an Entrepreneurial and fast paced evolving environment
  • Flexibility & a willingness to do what it takes to create successful processes and support the changing needs of the team
  • Experience working with Product Management

Required Qualifications

  • 7-10 years of hands on experience implementing Taleo, Kenexa, and other ATS programs
  • Minimum of 5 years' experience in Professional Services leading Enterprise level projects
  • Global project management experience
  • Experience in HR and Recruiting
  • B.S. or B.A.
  • Prior experience leading trainings
  • Strong written and verbal communication skills
  • Excellent organizational skills
  • Must possess a collaborative working style and thrive in a team environment
  • Focus on achieving rapid results
  • Energetic self-starter with ability to work independently
  • Advanced MS Office skills (Word, Excel, Project, PowerPoint)

Benefits

  • Competitive compensation package
  • Casual culture
  • Great team to work with
  • Flexible work environment

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