Hinge Health

Senior Product Designer

3+ months agoSeattle, WA

Hinge Health is pioneering the world's most patient-centered Digital Musculoskeletal (MSK) Clinic™. Four in five employers and 90% of health plans with a digital MSK solution have chosen Hinge Health. Hinge Health reduces MSK pain, surgeries and opiate use by pairing advanced wearable sensors and computer vision technology with a comprehensive Clinical Care Team of physical therapists, physicians, board-certified health coaches, and more. Hinge Health's HingeConnect integrates with 750,000+ in-person providers and enables real-time interventions for elective MSK surgeries, driving proven medical claims reduction.

Available to over 12 million members, Hinge Health is the #1 Digital MSK Clinic with 500+ employer and health plan customers, including Boeing, Salesforce, and US Foods. Hinge Health has raised $426M to date with offices across San Francisco, Austin, Chicago, Denver, Minneapolis, Portland, Seattle and more. We're hiring! Join us at hingehealth.com/careers

We're looking for a mission-driven individual to join us in creating engaging and effective experiences to empower successful behavioral health change. This person will be a thought leader and key contributor within the Design and R+D teams, and will work closely with Engineering, Product, and Clinical teams at Hinge Health.

You will craft an engaging, simple, and effective program that will empower people to do the things they love. Specifically, you will collaborate on product vision, ideation, and workflows; drive interaction patterns, design system components, and visual polish at Hinge Health. You will deliver storyboards, personas, wireframes, prototypes, and specs. You will bring practice improvement, thought leadership, creative thinking, and mentorship for less experienced designers.

Ideal experiences would be in UX, UI, HCI, product design and/or service design for consumer and/or enterprise native mobile and/or web-served apps. Startup, healthcare, fitness, or hardware experience is a plus but not a must. We're looking for an individual who always begins with and returns to the end user; is comfortable sketching, prototyping, and iterating quickly to share and validate; can see the "big picture" with a strong desire to continuously improve every detail of our user experience. You have a solid command over UX and UI best practices. You bring strength in layout, details, and visual hierarchy to support usability and brand presence. You subtly and effectively use those skills to critique and mentor other designers so we can all grow our skills and design a better product and journey for our users.

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We want to make you aware that there continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real HR employees and sending fictitious job offers to applications in a scheme to obtain sensitive information.

Please note that we will never ask for your financial information at any part of the interview process including the post-offer stage, and will only correspond through @hingehealth.com domain email addresses.

If you encounter any suspicious activity, we recommend you cease all communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center.

If you would like to verify the legitimacy of an email you received from our recruiting team, please forward it to security@hingehealth.com.

WHAT YOU'LL ACCOMPLISH

    • Lead product experience creative vision; identify and visualize opportunities to up-level our products, experiences to benefit our users and our brand
    • Mentor and/or manage less experienced designers
    • Collaborate with Product to conceive and refine project requirements, user needs, and business needs
    • Wireframe workflows for first use, daily use, edge cases, error states, etc
    • Design layouts, UI, interaction patterns, visual design, and system components
    • Identify needs and key opportunities for user input; help plan and conduct user research with contextual interviews, think-alouds, A/B tests, surveys and analysis
    • Collaborate with Engineering to refine specs for initial and ongoing implementations
    • Communicate design vision and interaction with prototypes, presentations, and mocks
    • Design experiences and flows that are simple and elegant at feature- and whole app-level


WHAT WE'RE LOOKING FOR
    • Portfolio that showcases your command and ability to move fluidly between user experience design and interface design
    • Bachelor's degree in Interaction Design, Product Design, Human-computer Interaction (HCI), or equivalent
    • 5+ years of UX/product/service design experience
    • Proficiency in Sketch, Figma, Adobe Creative Suite, Invision; iOS/Android native app patterns, responsive/HTML/CSS design
    • Self-directed and able to manage multiple complex projects in a timely manner
    • Experience building and working with design systems, and ability to extend them to scale products in new and bold directions
    • An ability to receive critique gracefully and provide thoughtful critique to others
    • Experience designing and shipping successful, elegant whole app feature-level experiences
    • Comfortable presenting work and using design to build alignment, having direct influence and impact on product direction


BONUS POINTS
    • Experience in healthcare, education, exercise, or other personal program delivery design
    • Strength in illustration, iconography and visual design
    • Proficiency in Framer, Principle
    • Design for accessibility and/or localizalization
    • Master's degree in Interaction Design, HCI or similar


WHAT SHAPES OUR COMPANY
    • Trust: We trust our teammates to always act in the team and company's best interest.
    • Hustle: We're creative, we're unrelenting, we find a way.
    • Effective communication: We're prompt and concise.
    • Learn-it-all (vs know-it-all): We're always willing to learn.
    • Frugal: We don't waste money and especially not time.


WHAT YOU'LL LOVE ABOUT US
    • Competitive compensation with meaningful equity
    • Medical, Dental, Vision, Disability and Life Insurance (We cover 100% of your premium and 75% for your dependents)
    • FSA/HSA accounts
    • Family & fertility benefit through Maven Clinic
    • 401K match
    • 3 months paid parental leave
    • Professional Development budget
    • Monthly wellness benefit
    • Generous mental health stipend
    • Noise-cancelling headphones
    • Work from home policy
    • Opportunity to join a fantastically talented, diverse, and passionate team at a pivotal time in the company's lifecycle


If you're interested - we'd love to hear from you. No recruiters, please.

Hinge Health is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

Hinge Health is an E-verify employer

Job ID: HingeHealth-140411297