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Anti-Abuse Analyst

3+ months agoDublin, Ireland
About the role

The Tinder Trust & Safety pod is on a mission to make Tinder the safest way to meet new people. We are looking for an ambitious Analyst to join the growing Anti-Abuse team. This person will work cross-functionally with Product, Design, Engineering and Machine Learning to build and enhance features and tools, and collaborate closely with other departments such as Community Operations, Legal/Policy, Marketing, PR, and Communications to make every initiative a success. The ideal candidate will have a background in a social science, quantitative or technical field and experience working with large data sets and relational databases. You are focused on results, a self-starter, demonstrate deep customer empathy, have superior analytical, computational and interpersonal skills.

What You’ll Do:

  • Work with partners to identify and prioritize risks to our members’ safety, and leverage in-app product solutions, back-end systems, and processes to effectively reduce prevalence and harm
  • Develop expertise in the areas of content safety and account integrity, and the burgeoning technologies undergirding the efforts to improve and maintain them
  • Work with pod, pillar, and company leadership to define the Trust & Safety product roadmap, develop metrics that inform the success of safety efforts, and drive cross-functional efforts across product, design, engineering, policy, community operations, and PR/Comms
  • Obtain a deep understanding of emerging threats our members face with the end goal of analyzing the costs and benefits of potential solutions by contributing to internal discussions, newsletters, reports and presentations that raise awareness and serve as a call to action 
  • Explore vast amounts of data in search of insights and stories that can be turned into powerful business rules and mitigation strategies
  • Play an active role in the process of leveraging resources to protect members and advocate for enhancements to the member experience

We’re looking for:

  • Minimum of 1+ years in a similar role or project experience in Trust and Safety
  • 1+ years of experience with data analysis and proficiency with SQL and R and/or Python
  • Knowledge of Google Docs suite, including Sheets and Slides 
  • Passion for analyzing, prioritizing, and optimizing anti-abuse countermeasures
  • Ability to be scrappy and navigate ambiguity with curiosity and zeal in a fast-paced environment
  • Excellent judgment and communication skills
  • Superior time management and prioritization skills
  • Bachelor degree or higher

Bonus Points if:

  • You have familiarity with privacy and data security issues
  • Experience with large data sets
  • Experience with data visualization tools (eg, Tableau, Mode, Amplitude)

As part of our team you’ll enjoy:

  • Working on a product that has an immediate impact on people’s lives all around the world
  • Collaborating with a team of creative, fun and driven colleagues
  • Comprehensive health coverage and competitive salary 
  • No Meeting Wednesdays
  • Monthly and weekly interactive virtual events

At Tinder, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our product, and our community. We strive to make our workplace an inclusive and diverse environment, giving people from all walks of life the opportunity to have a voice. We champion and encourage those who bring different perspectives, ideas, and creativity to join our team dedicated to bringing people together across the globe. Tinder is proud to be an equal opportunity workplace where we welcome all people regardless of sex, gender identity, race, ethnicity, disability, or other lived experience.
Job ID: 4178b763-13f6-496d-be74-34bc57799c47
Employment Type: Other