JOBSUMMARY:
- *2 year working experience inUnix Server System and network related administration with acceptableknowledge { TCP/IP protocol, NTP, Hosts, DNS & DHCP, NIS,Telnet, Rlogin, FTP }
- Good understanding and working experience in Virtualization(VMware/Hyper V etc) Administration, File System Management and Logical VolumeManager (LVM) and RAID concepts
- Working experience in clustersmanagement in Virtualization Server environments
- Cloud technology and conceptunderstanding – Good to have
- Working experience in installing Softwareand Operating Systems patches – Good to have
- Working experience in basic databaseadministration, like start-up and shutdown of databases, shrinking databasetransaction logs – Good to have
- Trained or working experiencein backup solution ( HP Data Protector or HP Omniback or Veritas Netbackup) – Good to have
- Trained or working experiencein other Unix flavours beside HPUX ( Linux, Sun Solaris, AIX, Tru64 ) – Good tohave
- Trained or working experiencein Unix related software ( MPCM, Control-M, E-Trust or Autosecure) – Good tohave
- Knowledge of HP ITO and HPOpenview monitoring– Good to have
- Good communication and customerservice skills and the ability and desire to work in a collaborative teamenvironment.
- Customer focus
- Accurate keyboarding skills
- Strong interpersonal and telephone skills
- Ability to troubleshoot and resolve problems in a systematic and logical manner. Maintain good communications with all relevant parties throughout troubleshooting process.
- High level of initiative and extremely motivated
- Demonstrates keen interest in continuous learning and professional development
- Ability to multi-task and prioritize assigned tasks, problems and requests.
- Must be fluent in the English language with proficiency in written and verbal English communication skills
- Ability to collaborate and cooperate with other members of team, and members of other teams.
- Ability to identify problems and issues (technical, process, people, etc.) encountered and highlight to team leads and managers.
- Ability to work in a high pressure environment
- Ability to understand written instructions
- Excellent interpersonal skills, able to work in a team and independently if necessary.
- Ability to work in shifts (24×7 coverage)
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Profile:
- Certified Unix Administrator ( HPUX, AIX, Linux or Sun Solaris ) – Good to have
- HP Certified HPUX SNA 1 and/or SNA 2 – Good to have
- Bachelors Degree in any discipline – Minimum of 2 years of relevant experience in IT
- Diploma in IT – Minimum of 3 years relevant experience in IT
Responsibilities & Activities:
- Incident management – work on incidents elevated from CC
- Problem management – trigger problem management (create problem tickets) – e.g. through observation of trends.
- Change management – routine change execution for (mostly, though not limited to) low risk, low impact changes from TS-B
- Operations management – EDN, log and dispatch, scripted routine/scheduled tasks (e.g. routine checks), standard documented requests (e.g. backup/restore), service request administration (if necessary).
Core Competency:
- ITIL 3 Foundation
- VCP3 and above
- MS Hyper V R2
- Blade Experience – Good to have
- Excellent interpersonal skills, able to work in a team, able to work independently if necessary.
- Ability to work in a high pressure environment
- Ability to work in shifts for 24×7 coverage