Technology Consultant

The TS Consulting Storage Delivery team provides consulting services for valued HPE customers running or transitioning to HPE Storage technology such as HPE 3PAR, HPE StoreOnce, and HPE XP. Our team provides strategic and tactical consulting efforts enabling customers to leverage HPE storage technology to meet their business needs and accelerate their return on investment in HPE. Additionally we support Pre-Sales initiatives in scoping and selling the value of TSC Consulting into HPE accounts.

The ideal candidate will have extensive technical expertise in at least one of HPE’s main storage technologies, understand customer business challenges and how HPE storage technology can be designed and deployed to address those challenges. Requires a strategist’s mindset along with tactical work experience.

  • What skills are required? HPE 3PAR SME with expertise in configuration and performance management, monitoring, tuning, and troubleshooting.
  • Usually responsible for providing a detailed technical design for enterprise solutions. Is usually the Principal Consultant who analyzes and develops enterprise technology solutions.
  • Regularly leads large cross functional teams to include technical management of client staff assigned to implementation team in the completion of one or more solution requirements, architecture, or implementation deliverables.
  • Provides the technical direction required to resolve complex issues to ensure the on-time delivery of solutions that meet customer expectations. May need to develop new methods to apply to situations.
  • Provides advanced technical consulting and advice to proposal efforts, solution design. Provides consulting advice to customer senior Information Technology (IT) leadership and sets strategic direction for customers based on company’s solutions and products.
  • Works with peers outside immediate organization to define and characterize complex technology or process problems and/or develops new solutions, yet works independently to drive technical problems to a solution.
  • Produces strategies which assist company in becoming No. 1 in the market place.
  • Actively participates in company professions program and Practice Improvement activities. Role
  • models knowledge sharing and
  • Re-use within practice or profession. Proactively encourages Leads technically significant work on enterprise scale projects. Is recognized by peers as an expert in a particular area of technology. Sustained and consistent contribution at the region level.

Education and Experience Required:

Experience Level: 10 years of professional experience in storage technology with demonstrated expertise in HPE 3PAR storage technology.

Knowledge and Skills Required:

  • Job Description: 3PAR SME supporting BOA in Jacksonville, FL for a 6-12 month residency.
  • Primary focus is 3PAR performance monitoring, tuning, and troubleshooting in BOA 3PAR infrastructure.
  • Ability to identify performance trends, bottlenecks, and proactively address to support customer’s business and application requirements.
  • Experience with ESX and VMware in a 3PAR environment
  • Good communications and reporting skills
  • Ability to work collaboratively with HPE and BOA team members

Ability to identify customer pain points and potential follow-on HPE consulting activities to address.

  • Demonstrates ability to develop solutions that can be used at multiple customer sites to enhance the availability, performance, maintainability and agility of their enterprise. Develops reusable solutions and workarounds that are innovative and demonstrate a deep technical knowledge of the affected products, processes, and the customer environment. Breadth of knowledge covers additional business units, third parties, competitors, and business drivers.
  • Recognized as an advanced subject matter expert of Information Technology (IT) products, applied technologies and processes, combining vendor interoperability knowledge pertaining to complex IT infrastructures. May define interoperability issues between vendors’ products. Is a recognized expert in one or more technologies across an company services region. Holds a vendor or industry certification in more than one discipline area. Regularly represents company services at industry recognized technical events.
  • Has performed troubleshooting across a number of significant multi-vendor products.
  • Has demonstrated innovation and ability to communicate new offerings across multiple business units. Has led a cross functional team in the delivery of multiple solutions across multiple technologies.
  • Ability to operate and present at all levels, and in public forums, to facilitate business discussions, and controls and leads those discussions.
  • Demonstrates ability to represent the whole organization within a customer sales presentation, conveying the benefits of working with the business. Ability to lead production of proposals, working across departments, for complex customer solutions. Able to lead, coach and mentor others in consulting skills.
  • Demonstrates ability to develop and win new opportunities through application of consulting skills. Maintains and develops client engagements which are strategic.
  • Ability to relate risks and challenges with other client efforts.
  • Ability to develop detailed project plans and work breakdown structures. Ability to develop Architecture Specification deliverables that map customer business requirements to technologies.

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