Suporte Outsourcing

Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

Incident Management:

  • Monitor systems and identify performance issues reactively.
  • Follows standard protocols for troubleshooting simple incidents.
  • Works within strict time scales and elevates incidents within defined time windows.

Product Installation:

  • Perform basic installations and/or configurations per standard protocols.
  • Assemble and integrate system/product

Operations Maintenance:

  • Perform routine maintenance. May include performing tape/backup operations.

Education and Experience Required:

  • High School Diploma or equivalent; may hold 2 year post-high school Degree (technical field).
  • Typically, 0-1 year of working experience.

Knowledge and Skills:

  • Relevant product/company knowledge.
  • Basic troubleshooting, analytical, or business skills.
  • Able to perform reporting, administrative, basic assembly, etc. functions.
  • Manage time effectively.
  • Proficient in professional oral, written and telephone communication skills.
  • Ability to effectively interact and communicate with peers and customers.
  • Ability to work in a team environment, which may be local, global, or virtual.

Meet Some of Hewlett Packard Enterprise's Employees

Jeremy H.

Business Compensation Manager

Jeremy ensures all HPE employees are properly compensated for their contributions to the company, helping to retain top talent and market leaders for the organization.

Cat G.

Research Scientist

Cat works in the HPE lab, exploring and designing new devices that become the building blocks for the computation creations of the future.

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