Supervisor Field Technical Support

Supervisor Field Technical Support

Job Description:

HewlettPackard Enterprise creates new possibilities for technology to have ameaningful impact on people, businesses, governments and society. HPE bringstogether a portfolio that spans software, services and IT infrastructure toserve more than 1 billion customers in over 170 countries on six continents.HPE invents, engineers, and delivers technology solutions that drive businessvalue, create social value, and improve the lives of our clients.

Learning does not only happen through training. Relationships are among themost powerful ways for people to learn and grow, and this is part of our HPEculture. In addition to working alongside talented colleagues, you will havemany opportunities to learn through coaching and stretch assignmentopportunities. You'll be guided by feedback and support to accelerate yourlearning and maximize your knowledge. We also have a "reverse mentoring"program which allows us to share our knowledge and strengths across ourmulti-generation workforce.

HPETechnology Services (TS) guides customers to the New Style of IT bytransforming and supporting infrastructure that enables optimal businessoutcomes. Our vision is to be the undisputed leading provider of EnterpriseTechnology Services through our constant innovation and customers-for-lifemindset. We advise our customers by helping align their IT strategy to businessvalue. We transform their IT landscape and provide a safe journey for ourcustomers on their way to the New Style of IT. We deliver agility andflexibility to our customers, while also ensuring security and stability,reducing risk and delivering unmatched value.

Supervise team that isresponsible for providing on-site support of hardware, systems, sub-systemsand/or other applications for customers.

Monitor team performanceand act on corrective action plans (if needed).

Meet operational targetsset by manager.

Mentor / Guide teammembers in handling technical escalations or new situations.

Manage team withincountry only.

Impact team performanceand morale.

Extensive social benefits,a competitive salary and shared values, make Hewlett Packard Enterprise one ofthe world´s most attractive employers. At HPE our goal is to provide equalopportunities, work-life balance, and constantly evolving career opportunities.

Educationand Experience Required:

Typicallyrequires Bachelor's degree or equivalent experience,

Experienceand project or team management experience.

Knowledge and Skills Required:

Somein-depth knowledge of corporate organization and policies.

Business,technical, or functional knowledge at the mastery level.

Administrativeor operations knowledge.

Skillsin project management, communication, analysis scheduling, controlling, andpresentation.

Managementcapability.

Job:

Services

Job Level:

Supervisor_1

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.


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