Storage and Server Technologies Intern with German /Russian
Hewlett Packard Enterprise, we don’t just believein the power of technology, we believe in the power of people when technologyworks for them. We believe in applying new thinking and ideas to improve theway our customers live and work.
Learning does not only happen through training.Relationships are among the most powerful ways for people to learn and grow,and this is part of our HPE culture. In addition to working alongside talentedcolleagues, you will have many opportunities to learn through coaching andstretch assignment opportunities. You’ll be guided by feedback and support toaccelerate your learning and maximize your knowledge. We also have a “reversementoring” program which allows us to share our knowledge and strengths acrossour multi-generation workforce.
Enterprise Group works to streamline innovationand simplify IT with superior solutions. By combining ESSN (Enterprise Server,Storage and Networking) and Technology Services into one division, we gain astrategic advantage in our focus on “Converged Infrastructure”. The HPEEnterprise Group supports our customers with the transformation and integrationof their technology. We are there for our customers – come join us!
The Enterprise Servers, Storage, and Networkinggroup (ESSN) provides server, storage and networking products in a number ofcategories. Our Converged Infrastructure portfolio of servers, storage andnetworking combined with HPE Software’s Cloud Service Automation software suitecreates HPE’s Cloud System. This integrated solution enables enterprise andservice-provider clients to deliver infrastructure, platform, and software as aservice in a private, public or hybrid cloud environment. By providing a broadportfolio of server, storage and networking solutions, ESSN aims to optimizethe combined product solutions required by different customers and providesolutions for a wide range of operating environments, spanning both theenterprise and the SMB markets.
Theprimary responsibility of the HP Storage and Server Technologies Intern is to analyze and manage storage and serverhardware customer cases to an effective resolution. The work is predominantlyin the areas of hardware platforms, operating systems, subsystems and productsoperating on these systems. The Intern will have the opportunity to deep-diveinto technical analysis of the customer configuration, in order to troubleshootthe issues and develop an effective recovery plan. Based on these observationsthe Intern will assist the manager with qualification process improvementsuggestions and/or reports.
- Analyze and troubleshoot to solvestorage and server hardware/software problems of a customer according to companyKPIs for the business.
- Observe, analyze and proposequalification process improvements to team manager
Personalskills and qualities:
- Analyticaltroubleshooting and problem-solving skills
- Timemanagement skills and working with strict deadlines
- Excellentcustomer, telephone, oral and written communications skills
- ESSNProduct lines intermediate knowledge
- Customers(Internal/External) Service Request Handling
- AdvancedBusiness Process Knowledge MS Office
- Student still enrolled in the Universityin 2nd, 3rd, 4th year of studies
- No relevant previous experience required
- Fluent in English and German/Russian language
- Technical background
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