Service Segment Manager Solutioning Subject Matter Expert

Job Description

This role has twoprimary areas of responsibility:

  • It is focussed on providingdirection, guidance and support to HPE field sellers, marketing and deliveryteams across a region/territory in solutioning complex client deals forsoftware licensing and hybrid cloud services.
  • It involves initiating, and in manycases leading, a number of strategic global or regional growth initiatives thatidentifies upsell and attach opportunities for incremental EG/TS services.

Specific Responsibilities include:

  • Primary enablementbusiness partner to senior sales managers, work with leadership team toidentify needs and

Plan enablement programs to meet thoseneeds

  • Lead and develop community basedcalls to drive knowledge sharing and best practices
  • Enabling sales teams with end-to-endsales tools and information essential for effective selling. This involvesextensive interaction with EG/TS offering leads, ISV’s especially Microsoft,marketing and post sales delivery
  • Communicating software resale andlicensing WW business plans to HPE business and sales communities, includinggrowth initiatives, new vendor programs or services, vendor incentives/rebates,partnering or collaboration initiatives, Software licensing WW businessgovernance policy (CAP), Software licensing WW capabilities (billing, taxmanagement, vendor authorizations etc)
  • Proactively engage with EG accountteams to help solution complex client deals and attach software licensing toexisting HPE business
  • Hosting and actively participating inregular regional and country business reviews e.g. sales kick off meetings,quarterly reviews, business development workshops
  • Managing specific critical businesscontrol programs and policies e.g. CAP (complex account program for businessgovernance)

.

Competencies and skills required

  • Ability to communicate effectively atall levels and business functions across HPE, and similarly with clients andvendors
  • Strategic and innovative thinker interms of generating and executing new ideas for business growth
  • SME on tier 1 ISV resale programs andcloud models (MCP certified on Microsoft licensing models)
  • Excellent problem solver (i.e.identifying route cause and permanent solutions)
  • Self-starter and accountable fordelivering on business goals on time and to world class standards
  • Ability to work very effectively in aglobal virtual team environment both from a leadership perspective and as aparticipant
  • Problem detection and analysis ofroot cause.
  • Proven ability to lead teams toachieve results, exercise independent judgment and handle unique situations toaccomplish goals in tight time frames.
  • Demonstrated skills in planning andfinancial analysis.
  • Good presentation skills. Ability toinfluence different functions, geographies, and the ability to build strongconsensus. Impacts internal and external clients on WW basis.
  • Proven past success in similar role

Education & Experience

  • 8 years’ experience in equivalentrole
  • In-depth knowledge of the company’sorganization and policies, services offerings, end to end processes, tools, androutes to market.

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