Service Operation Lead (TS/SCI CI Polygraph Clearance Required)

Hewlett Packard Enterprise is a leading global technology services provider delivering business solutions to its clients. Hewlett Packard Enterprise delivers the industry’s broadest portfolios of information technology, applications and business process outsourcing services to clients in the manufacturing; financial services; healthcare; communications, media and entertainment; energy; transportation; and consumer and retail industries; and to governments around the world.

Governments turn to Hewlett Packard Enterprise for the mission-focused experience to help reduce costs, streamline processes and operate more efficiently, while improving the quality and value of the services they provide. Our deep experience in the public and private sectors has enabled us to deliver substantial results for a variety of government organizations.

Hewlett Packard Enterprise has an upcoming need in our US Public Sector National Security Segment for a Service Operation Lead in Washington, DC.

Job Description:

Responsible for designing and implementing information systems which will adequately support the enterprise infrastructure of the organization. Analyzes system requirements and ensures that systems will offer security and will be effectively integrated with current applications. Ensures that all systems are working at optimal levels and offers support to application development department regarding new technologies and system requirements. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Requirements:

  • TS/SCI CI Polygraph Clearance
  • Requires a bachelor’s degree in area of specialty
  • Has deep understanding of infrastructure, application programming, and web and software applications
  • 12-14 years of experience in the field or in a related area
  • Familiar with a variety of the field’s concepts, practices, and procedures
  • DoD 8570
  • ITIL V3 expert
  • ITIL certification in Service Operation or Operational Support and Analysis.

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