Senior Presales Storage Specialist
Senior Presales Storage Specialist
- Hewlett Packard Enterprise is an industry leading technology company that enables customers to go further, faster. With the industry's most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.
We're solving the world's most complex challenges, and our people are at the forefront of progress. In a Sales role at HPE, you'll play a part in building the future – one big idea at a time. You'll be selling HPE products, services, software, or solutions to customers, both directly and indirectly. Working at HPE, you'll have the resources to develop your talent and creativity. Are you ready to unleash your potential?
Enterprise Group works to streamline innovation and simplify IT with superior solutions. By combining ESSN (Enterprise Server, Storage and Networking) and Technology Services into one division, we gain a strategic advantage in our focus on "Converged Infrastructure". The HPE Enterprise Group supports our customers with the transformation and integration of their technology. We are there for our customers – come join us!
Storage Pre-Sales Specialist
Responsible for defining, developing & supporting the sales process for technology and solutions with account teams. Engages in account transactions based on technical expertise required in specific deals/programs leveraging specialized knowledge base across multiple accounts. Focuses on area of technical expertise, e.g., specific products/areas within company's global business units. Responsible for technical consulting work with customers in selling and supporting company products, services and systems, or software. Provides technical support in sales presentations, product demonstrations, and customer training.
- Gathers and assesses customer needs, both business and technical.
- Identifies related needs (lead generation, opportunity expansion).
- Identifies site-specific parameters and constraints that impact the solution.
- Identifies required project steps.
- Identifies likely problem areas that require attention.
- Identifies probable competition and product roll-out data/training needs.
Solution Planning and Design.
- Architects an appropriate technical solution to meet the customer's requirements.
- Investigates and optimizes a solution's fit to the requirements of an opportunity.
- Adapts solution design to new requirements.
- Establishes the validity of a solution and its components.
- Identifies the growth path and scalability options of a solution and includes these in design activities.
- Generates an implementation plan with timelines for the solution.
- Creates the appropriate test plan as required.
- Anticipates some of the potential challenges for the proposed project plan.
- Assesses likely competitive threats.
- Assists with requests for expertise from peers.
- Maintains excellent communications with customer management.
- Represents the company as a technical expert with customers; shares knowledge in area of expertise.
- Advances opportunities through the use of effective consultative selling techniques.
- Builds customer loyalty through being a trusted advisor.
- Partners effectively with others in the account to ensure problem resolution and customer satisfaction.
- Communicates and articulates the details of their component roles in a proposed customer solution.
- Actively supports the account team with solution advice, proposals, presentations, and other customer communications.
- Transfers knowledge to Presales peers via contributing participation in education programs.
- Identifies overlooked opportunities within the account.
- Analyzes and provides support to deals in the pipeline where needed.
- Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design.
- Understands the roles and effectively engages other teams and resources within the company and partners.
Education and Experience Required:
- Technical University or Bachelor's degree preferred.
- Typically 5-8 years experience in technical selling and/or consultative selling.
- Experience in industry desired.
- Technical and/or solution experience in vertical industry preferred.
Knowledge and Skills:
- Demonstrates a solid knowledge of the company's breadth of solutions.
- Demonstrates deep technical capabilities in assigned area of specialization
- Awareness in competitive solutions knowledge.
- Understands data business center components and how IT is used to address business needs.
- Demonstrates current understanding of technical innovations & trends and their impact on solving customer business problems.
- Demonstrated ability to work as the lead for components of large complex projects.
- Has a high level understanding of the company product roadmaps for multiple BU's.
- Has demonstrated hands-on level skills with some of the technology.
- Understands and applies basic financial and accounting concepts as well as capital investment concepts and applies them appropriately in positioning proposed solutions.
- Applies understanding of the customer's value chain and business requirements when designing and proposing solutions.
- Communicates the value of the solution in terms of financial return and impact on customer business goals Industry acumen.
- Solid level of industry acumen; keeps current with trends and able to converse with client on issues and challenges.
- Demonstrates solid questioning techniques and related communications skills with customer managers.
- Demonstrates understanding of the competition as well as good positioning & strategy.
Hewlett Packard Enterprise Values:
Partner. Innovate. Act.
We live by three core values that drive our business.
Simplified, we are good partners, great innovators and we make things happen.
Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.
Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.
Meet Some of Hewlett Packard Enterprise's Employees
Senior Manager, Community Engagement
Rebecca is responsible for educating and inspiring HPE employees to become involved in the communities around them, then ensuring they’re each recognized for their contributions.
Back to top