Senior Customer Project/Program Manager (fm) Telecommunication

Senior Customer Project/Program Manager (fm) Telecommunication

Job Description:

Hewlett Packard Enterprise (HPE) is an industry leading technology company that enables customers to go further, faster. With the most comprehensive portfolio in IT industry, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

HPE Communications & Media Solutions (CMS) is the worldwide HPE entity dedicated to the Telecom & Media industry.

CMS business is a strategic declaration by HPE of the importance of industry specific, services and software rich solutions. The organization is built around our capabilities in four solution domains – Application and Cloud Enablement, Actionable Customer Intelligence - BSS, Operations Support Systems, Media & Entertainment. This is a fully aligned functional organization with a solutions business model, built on a mix of consulting & integration services combined with software IP.

We are looking for a Senior Customer Project/Program Manager (f/m) to drive the growth of our CMS Business and who:

  • Manages Bids and Presales Engagements
  • Manages customer project delivery
  • Revenue as detailed in Impact section
  • Large/ moderately complex/ local or sub-region
  • Medium/ high risk
  • Medium complexity legal and commercial issues
  • Manages project financials including P&L
  • Meets or exceeds Solution Opportunity Approval and Review (SOAR) approved budgets
  • Provides reliable financial forecasts to HPE CMS management
  • Manages business development
  • Identifies and develops new opportunities on current project
  • Supports qualification and opportunity assessment for large and moderately complex opportunities
  • Acts as opportunity manager for medium to high risk deals
  • Manages client relationships
  • Manages mid to upper level client delivery relationships
  • Frequently represents the organization to external customers/clients
  • Manages project team
  • Manages internal as well as external resources with a team size less than 20 people
  • Mentors and encourages skill development of project team members
  • Provides performance review input and indication of area of development for team members

Education and Experience Required:

  • First Level University degree
  • About 8 - 10 years of experience in project management or in like roles/businesses

Knowledge and Skills Required:

  • Demonstrates an in-depth understanding of key HPE CMS operational policies, processes and methodologies applicable to project management. Speaks with expertise to many layers of depth related to project management methods
  • Participates in the HPE CMS Program Manager (PM) Professions community
  • Project Management Professional (PMP) Certification
  • Fluent in German and English language
  • Expertise in telecommunication projects
  • Critical Competencies to Drive Business Results:
  • Ability to quickly acquire knowledge of the CMS Portfolio and be able to articulate these to clients in the context of the broader market and industry trends and demands.
  • Consulting Skills for requirements discovery, advisory roles and management of client side relationships
  • Business analysis skills, ideally with experience of business case analysis and quantitative process analysis methodologies
  • Excellent verbal, written, and presentation skills on both technical and business topics
  • Strong track record of business and technical problem solving and have the ability to learn new skills quickly
  • Strong track record of working effectively in a team environment and skills including the ability to both be a team lead and be a team player as the client engagement requires.

Due to extensive social benefits, flexible working hours, a competitive salary and shared values, HPE is one of the most attractive employers in the world.

Are you interested in this exiting job opportunity? Then we are looking forward to receiving your application via our job portal.



Job Level:


Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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