Resident Engineer (Managed Services Provider)

Resident Engineer (Managed Services Provider)

Job Description:


Aruba, a Hewlett Packard Enterprise Company, is a leading provider of next-generation network access solutions for the mobile enterprise:

We are looking for a Managed Services Provider (MSP) Resident Engineer to join our team.

The Managed Services Provider (MSP) Resident Engineer role and responsibilities are primarily focused upon providing ongoing technical support to HPE-Aruba MSP customers for HPE- Aruba MSP product and solutions.


  • Provide technical support of cloud operational support systems
  • Support creation, testing of, implementation, and management of network solutions as a set of templates used in cloud operational support systems
  • Support migrations and deployments of templated network solutions for MSP and its customers
  • Collaboration in the development of mobility solutions; building test beds; conducting verification & validation testing; developing performance benchmarks
  • Support of Aruba and HPE networking products used by MSP in its managed network service templates to its customers.

Resident Engineer Challenges:

  • Ability to integrate as part and be accepted as part of the customer engineering and operations team
  • Ability to work with development engineers and help translate to applied engineering in the MSP's environment
  • Capture MSP requirements to communicate to product development
  • Maintain a sense of mission and focus on results that bring value to the customer

Required Qualifications:

  • Minimum of Seven (7) years practical Layer 2 and Layer 3 internetworking experience, required.
  • Minimum of Three (3) years practical hands on WLAN and 802.11 experience, required.
  • Minimum of One (1) year practical experience architecting and deploying AWE, SFDC, and MuleSoft, required.
  • Experience with LINUX, XML, HTML, Powershell, Orchestrator, Hadoop, Python, Shell, Perl, Ruby or Java, required.
  • Experience and understanding of LAN/WAN and MSP architectures and designs; mobile networking, and cloud networking, required.
  • Good communications skills, both oral and written, required.
  • Ability to work a non-standard work schedule.
  • Ability to attain Aruba certifications (ACMA, AWMP, ACCP, ACMP, ACCX)

Preferred Qualifications:

  • Aruba certifications (ACMA, AWMP, ACCP, ACMP, ACCX), preferred.
  • Project management experience/skills/background, preferred.
  • SFDC Services experience, preferred.
  • AWE workflows, development, operations, and management experience, preferred
  • MSP operational support systems platforms and processes, preferred.
  • Practiced in Agile development approach, preferred.


  • Austin, TX

Aruba, a Hewlett Packard Enterprise Company

The company designs and delivers Mobility-Defined Networks that empower IT departments and #GenMobile, a new generation of tech-savvy users who rely on their mobile devices for every aspect of work and personal communication. To create a mobility experience that #GenMobile and IT can rely upon, Aruba Mobility-Defined Networks™ automate infrastructure-wide performance optimization and trigger security actions that used to require manual IT intervention. The results are dramatically improved productivity and lower operational costs."

EG (Enterprise Group)

Enterprise Group works to streamline innovation and simplify IT with superior solutions. By combining ESSN (Enterprise Server, Storage and Networking) and Technology Services into one division, we gain a strategic advantage in our focus on "Converged Infrastructure". The HPE Enterprise Group supports our customers with the transformation and integration of their technology. We are there for our customers – come join us!

What We Offer

At Aruba, a Hewlett Packard Enterprise Company, we offer an exciting and fun work culture, driving innovation, collaboration, and growth. We place our customers first, deliver some of the most innovative technologies to the market, and have fun doing it all! Come join our team and be part of an exciting organization poised for success!

Aruba, a Hewlett Packard Enterprise Company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available at

#ArubaNetworks #GenMobile #ArubaNetworksJobs #HPE #HewlettPackardEnterprise #AWS #AWSJobs #AWE #AWEJobs #ResidentEngineer #ResidentEngineerJob #WirelessNetworkEngineer #WirelessNetworkEngineerJob #NetworkSupportEngineer #NetworkSupportEngineerJob


  • LI-AS1



Job Level:


Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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