Release & Change Management Agent

Release & Change Management Agent

Job Description:

Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management. Measures, reviews and analyzes for efficiency and effectiveness of defined processes. Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to company policies and compliance with applicable legal requirements.


  • Leads multiple complex operational processes.
  • Acts as a project manager for complex medium to large projects.
  • Owns highly complex business sensitive deliverables; interprets complex analyses and reports, making recommendations and/or decisions on moderately complex issues.
  • Provides expert direction and guidance to process improvements and establishment of policies.
  • Solves complex business issues and make appropriate recommendations by applying advanced subject matter expertise.
  • Provides leadership and training on specific processes to entry and intermediate level employees.

Education and Experience Required:

  • First level university degree or equivalent experience; advanced university degree preferred.
  • Typically 6-10 years of experience in a business related function, preferably finance, accounting, or compensation.

Knowledge and Skills:

  • Excellent communication skills (e.g. written, verbal, presentation). Mastery in English and local language as well as other languages as required.
  • Expert knowledge and skills with business applications (e.g., Excel and Compass).
  • Ability to lead a team.
  • Advanced understanding of internal business processes and policies.
  • Solid business acumen and understanding of accounting concepts.


Sales Operations

Job Level:


Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.

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