Operational Account Management Advisor
Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.
Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You’ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a “reverse mentoring” program which allows us to share our knowledge and strengths across our multi-generation workforce.
Enterprise Group works to streamline innovation and simplify IT with superior solutions. By combining ESSN (Enterprise Server, Storage and Networking) and Technology Services into one division, we gain a strategic advantage in our focus on “Converged Infrastructure”. The HPE Enterprise Group supports our customers with the transformation and integration of their technology. We are there for our customers – come join us!
Your key tasks
Leads project teams responsible for providing sales processing and process improvement across multiple areas, accounts or processes
Consults with senior business leaders to identify relevant analytics, metrics and outcomes for the assigned areas; recommends changes and updates to process architecture, framework and resource deployment, including forecasts and budgets, to meet performance expectations and client needs
Ensures all sales processing activities for assigned area are performed in alignment with service expectations and business objectives
Manages and expands relationships with clients and internal and external partners and clients to effectively provide feedback, negotiate outcomes and drive changes to sales processes, policies and tools to improve performance and increase customer satisfaction
Provides domain-specific expertise and overall sales processing leadership and perspective to cross-organization projects, programs, and activities
Provides guidance and mentoring to less-experienced staff members.
What do we expect?
Bachelor or Master’s degree in Business Management or equivalent
Typically 6-10 years’ experience
Experience designing and implementing overall process and tools management and improvement frameworks to support client sales processing. Excellent analytical, statistics and problem solving skills. Thorough understanding of and experience in applying business and sales processing tools, systems and practices in multiple and varied situations. Reviewing and interpreting client agreements and resolving ambiguity or issues via negotiation
Evaluating forms of forecasting and planning methodologies to develop guidance for deploying sales processing resources and activities. Excellent written and verbal communication skills; mastery in English and local language. Ability to effectively communicate sales processing architectures, plans, proposals, and results, and negotiate options at senior management levels
Hewlett Packard Enterprise Values:
Partnership first: We believe in the power of collaboration – building long term relationships with our customers, our partners and euch other
Bias for action: We never sit still – we take advantage of every opportunity
Innovators at heart: We are driven to innovate – creating both practical and breakthrough advancements
What do we offer?
Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.
If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers
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