Manager - WW Channel Incentives Partner Service Management

Manager - WW Channel Incentives Partner Service Management

Job Description:

Administers and maintains sales operational systems and processes to provide content, data and information management in support of sales pursuits. Implements and configures sales tools, content management and tracking systems. Develops and manages catalog and web-based content, web pages and other online sources for storing and communicating information for sales and partners. Enters, updates and ensures accuracy of data in sales and client and partner relationship management systems generates regular and ad hoc reports for account teams and leadership. Advises on improvements and enhancements for design of sales systems and tools.

Responsibilities:

  • Provides direct and ongoing leadership for a team of individual contributors supporting sales operational systems and processes for the sales organization
  • Oversees the administration, configuration, update and maintenance of systems for sales support, including sales tools, catalog management, websites, online content, partner Web portal content, and data management
  • Manages headcount, deliverables, schedules, and costs for multiple ongoing initiatives, ensuring that resources are appropriately allocated and that goals, objectives, timelines, and budgets are met in accordance with program and organizational roadmaps.
  • Communicates systems status and escalates issues to direct managers, sales managers, program managers, and internal and external partners.
  • Manages relationships with internal and external partners and suppliers, including setting expectations regarding deliverables, quality, schedules, and costs
  • ensures that team members are effectively communicating and collaborating with outsourced resources.
  • Proactively identifies opportunities for process improvement and cost reductions opportunities.
  • Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development
  • ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.

Education and Experience Required:

  • First level university degree or equivalent experience required. May have advanced university degree.
  • Typically 5 or more years of related work experience, including 0 -2 years of people management experience.

Knowledge and Skills:

  • Strong leadership skills, including coaching, team-building, and conflict resolution.
  • Advanced project management skills including time and risk management, resource prioritization, and project structuring.
  • Strong analytical and problem solving skills.
  • Ability to manage human capital across geographies to drive workforce development and achieve desired results
  • Strong verbal and written communication skills, including negotiation, presentation, and influence skills
  • Advanced business acumen, technical knowledge, and extensive knowledge in applications and technologies
  • Strong multi-tasking and prioritization skills
  • Strong communication skills (e.g. written, verbal, presentation)
  • mastery in English and local language
  • Good understanding of company's policies and processes.

Job:

Sales Operations

Job Level:

Manager_1

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.


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