Insurance/Healthcare Representative

Description

  • Responsible foranswering 50-80 calls per day
  • Assists physicians,hospitals and clinics with medical claim submission procedures for the CMS 1500& UB 04 claim forms
  • Assists physicians,hospitals and clinics with completion of provider enrollment applications
  • Provide explanationof claim payment questions
  • Responsible forescalating complicated claim questions
  • Provider supportfor Web based applications & EDI claim submission

Education andExperience Required:

  • High schooleducation or equivalent.
  • Typically requires1-3 years general experience, or equivalent combination of experience andcollege level education.

Knowledge andSkills:

  • Medical Billing Experience
  • Superiorcommunication skills both written and verbal
  • Excellent customerservice skills, active listening skills, and proper phone etiquette
  • Ability tomulti-task
  • Computerproficiency, including use of web applications & Microsoft suite
  • Problem solvingskills
  • Accuracy in dataentry
  • Familiarity withcomputer technology
  • Oversee compliancewith operating procedures and standards

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