Insurance/Healthcare Representative

Insurance/Healthcare Represenitive


  • Responsible for answering 50-80 calls per day
  • Assists physicians, hospitals and clinics with medical claim submission procedures for the CMS 1500 & UB 04 claim forms
  • Assists physicians, hospitals and clinics with completion of provider enrollment applications
  • Provide explanation of claim payment questions
  • Responsible for escalating complicated claim questions
  • Provider support for Web based applications & EDI claim submission

Education and Experience Required:

  • High school education or equivalent.
  • Typically requires 1-3 years general experience, or equivalent combination of experience and college level education.

Knowledge and Skills:

  • Medical Billing Experience
  • Superior communication skills both written and verbal
  • Excellent customer service skills, active listening skills, and proper phone etiquette
  • Ability to multi-task
  • Computer proficiency, including use of web applications & Microsoft suite
  • Problem solving skills
  • Accuracy in data entry
  • Familiarity with computer technology
  • Oversee compliance with operating procedures and standards

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