HR Operations Advisor
- Implements, manages, and problem-solves issues for an entire process or system of moderate to high complexity.
- Consults with Human Resources (HR) leaders to identify process improvements, ensure understanding and successful implementation of new processes, and works with Human Resources Information Technology (HRIT) to test process improvements.
- Contributes to priority projects that impact employees at the country or regional level and may lead projects of moderate to high complexity.
- Resolves most complex HR support cases and effectively manages and follows up on escalations.
- Provides input on HR Operations transaction, reporting, support or content tools.
- Leads internal HR outsourcing transitions of moderate to high complexity.
- Provides support for Mergers, Acquisitions, Divestitures, and Outsourcing (MADO) deals, including coordination, escalation and issue management.
- Develops and delivers trainings for new processes, programs, and platform rollouts.
- Scope can be located at the country, regional, or global level, within multiple business units, or within a functional area.
- Contributes to region- or function-wide solutions.
- Manages moderately complex businesses and environments.
Education and Experience Required:
- First-level university degree or equivalent experience.
- Typically 4-6 years related experience in compensation, benefits, finance, and/or human resources.
- Experience in cross-functional areas, such as compensation, benefits, staffing, recruiting, or Human Resources Information Technology (HRIT) preferred.
Knowledge and Skills Required:
- Strong level of process knowledge and expertise in back-end processes.
- Strong general Human Resources (HR) knowledge.
- Strong communication and presentation skills.
- Advanced quantitative and qualitative analytical skills.
- Strong ability to use productivity tools, HR systems and applications.
- Strong project management skills, including planning, execution, and implementation.
- Ability to recognize and effectively manage the consequences of a process.
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