Financial Specialist

Job Description:

This person in this position will perform cash management/processing functions. Some of the duties for which this person will be responsible are: analyzing claim payments, entering financial transactions, responding to client (internal and external) inquiries; processing paper checks; processing EFTs, performing bank reconciliations; reconciling and processing annual 1099s; processing voids; processing stop payments, etc. This person also must be able to coordinate with other departments on a daily basis.


  • Actively participates as a key member of the team
  • Completes complex tasks and defined processes. Suggests creative solutions.
  • Multiple complex assignments are worked, completed, and led simultaneously with little to no input from leadership.
  • Identifies, prioritizes, resolves issues, and communicates directions to others. Answers questions of peers.

Education and Experience:

  • A bachelor’s degree is preferred. In the absence of a bachelor’s degree, at least 2 years healthcare/MMIS experience
  • At least 2 years research and customer resolution experience
  • Demonstrated experience utilizing analytical & process improvement skills

The qualified candidate must 1) possess strong interpersonal skills; 2) possess a strong work ethic; and 3) be detail oriented. Interpersonal skills include the ability to interact with Systems concerning operational issues/concerns; excellent customer relations skills; the ability to work with the client in a manner that is productive and proactive; the ability to work with internal clients for various departments; and the ability to work with and explain complex issues to providers

Knowledge and Skills:

  • At least 2 years experience in MMIS
  • Strong background and understanding of Medicaid
  • Demonstrated ability to adapt and work in a fast paced matrix organization
  • Demonstrated ability & willingness to learn quickly and to apply concepts to solve problems
  • Ability to locate, identify and utilize tools to research and to solve problems
  • Good working knowledge of project management, research and problem resolution techniques
  • Ability to plan and meet deadlines with minimal direction from leadership
  • Ability to communicate effectively with both internal and external customers, and to build trusting relationships through collaborative work activities
  • Strong written and verbal communication skills.
  • Ability to understand instructions and accomplish tasks.
  • Ability to learn quickly and work in a team environment.
  • Strong written and verbal communication skills
  • Ability & willingness to research and resolve customer and leader inquiries.
  • Ability & willingness to identify trends.
  • Ability to research multiple areas within the system.

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