End Point Security Engineer

HewlettPackard Enterprise creates new possibilities for technology to have ameaningful impact on people, businesses, governments and society. HPE bringstogether a portfolio that spans software, services and IT infrastructure toserve more than 1 billion customers in over 170 countries on six continents.HPE invents, engineers, and delivers technology solutions that drive businessvalue, create social value, and improve the lives of our clients.

Learningdoes not only happen through training. Relationships are among the mostpowerful ways for people to learn and grow, and this is part of our HPEculture. In addition to working alongside talented colleagues, you will havemany opportunities to learn through coaching and stretch assignmentopportunities. You’ll be guided by feedback and support to accelerate yourlearning and maximize your knowledge. We also have a “reverse mentoring“program which allows us to share our knowledge and strengths across ourmulti-generation workforce.

EnterpriseServices Information Technology Outsourcing (ITO) has a comprehensiveInfrastructure Services portfolio that produces better business outcomes forour clients by reducing costs, enabling growth and managing risk. HPE ES ITOcombines years of innovative technology and research with a broad portfolio andglobal reach to deliver superior value to our clients.

Formore than 50 years, we have built a strong reputation of industry expertise anddelivering the best client experience in the industry. Our clients rely on HPEas a partner they can trust to deliver mission-critical services and value totheir enterprise.


Responsibleto provide 24 × 7 × 365 access to malicious code professionals who will answerinquiries, resolve problems, and troubleshoot the supported End Point TreatmentManagement product. Apply knowledge of established procedures to researchand resolve questions or requests and assists in the resolution of moderatelycomplex problems. Provide in conjunction with HP leadership, client contacts,and vendor resources, assistance to remediate new or known vulnerabilities, todetect vulnerable systems, and to minimize risks.

VendorConsole Monitoring

Definitionand signature updates

Clientconsole health check

ResolvingVirus Cases / Remediation


Attendingmeetings for client reviews

24×7×365Shift and On Call coverage

Report ALL medium, category3 and above threat alerts to the malware team


Bachelor’s degree in Computer Science, Engineering, Business, orrelated field or equivalent work experience.

Excellent oral and written communication skills in both Englishand Spanish, Portuguese is a plus.

Intermediate knowledge in OS; Mac, Linux, Windows.

Proficient Knowledge of Industry standard security/auditcertifications.

Knowledgeable in Ticketing tools such as Service Manager,Service Center, DW

Solid understanding of IT Infrastructures and the ITIL ServiceDelivery Framework

Solid understanding of IT Security best practices and technology(such as security awareness, auditing, data protection, Business ContinuityPlan, etc)

MS Office Suite knowledge (Word, Excel, PowerPoint)

Nice to have:

Anti-Virus Solutions Administrative Experience is desired (McAfee,Symantec, Trend Micro) for Workstations and Servers: Logs Review, Dat fileupdates, Samples analysis, Network Flow Scanners and Anti Spam tools usage,Security Policies application and implementation, Microsoft Process Monitordiagnosis. Endcription solutions (Sophos, BitLocker, WinMagic, FileDefault)

Server and Networking Basic skill set is desired (Cisco, MSServer 2003/2008, VPN)

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration -building long term relationships with our customers, our partners and eachother

Bias for action: We never sit still – we take advantage of everyopportunity

Innovators at heart: We are driven to innovate – creating bothpractical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitivesalary and shared values, make Hewlett Packard Enterprise one of the world´smost attractive employers. At HPE our goal is to provide equal opportunities,work-life balance, and constantly evolving career opportunities.

“La información aquí incluida es una guía yen ningún caso presupone o constituye obligación alguna para Hewlett PackardCosta Rica Limitada. Quien utilice esta guía lo hará bajo el completoentendimiento que dicha guía misma es flexible y se deben tomar muchos otrosfactores en conjunto. Dicha guía permite desviarse de lo que la misma indica yen nada obliga al patrono, pudiendo éste desviarse de ella en cualquiermedida.”

If you are looking for challenges in a pleasant andinternational work environment, then we definitely want to hear from you. Applynow below, or directly via our Careers Portal at www.hpe.com/careers

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