Datacenter Technologist

Datacenter Technologist

Job Description:

About Hewlett Packard Enterprise

Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You?ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a ?reverse mentoring? program which allows us to share our knowledge and strengths across our multi-generation workforce.

HPE Technology Services (TS) guides customers to the New Style of IT by transforming and supporting infrastructure that enables optimal business outcomes. Our vision is to be the undisputed leading provider of Enterprise Technology Services through our constant innovation and customers-for-life mindset. We advise our customers by helping align their IT strategy to business value. We transform their IT landscape and provide a safe journey for our customers on their way to the New Style of IT. We deliver agility and flexibility to our customers, while also ensuring security and stability, reducing risk and delivering unmatched value.

Datacenter Technologist

DC- Operational Support Service (OSS) is a building block of Datacenter Care and provides infrastructure monitoring and system administrative tasks for Enterprise customers. The key deliverables are provided remotely from IT Operation Centers (ITOC) located in our GSD Customer Solution Centers.

The primary role of the Technologist is to evaluate NSI/NPIs and ensure readiness. Evaluate ITOM market and capability and recommend continuous roadmap improvements. Advise on complex deal requests. Provide expertise on ITOM and expansion.

Key Responsibilities

The Technologist understands the client?s business and technology strategies, aligns current and future company solutions to those strategies, and advocates client needs/interests within company portfolio planning activities. The Technologist is well-known for having strong business and IT strategy and planning skills, combined with the ability to influence C-level client executives, and develop long lasting relationships as a trusted technical advisor.

The Technologist is a senior individual that will engage our most strategic customers in executive discussions through a variety of initiatives like Hybrid IT Transformation program; understand customer requirements ? business and/or technical, help translate the requirements into reference architectures, help customers define their journeys to the cloud and hybrid IT, and align HPE solutions to discrete customer use cases. The Technologist will possess a unique combination of business insight and consultative technical, skills; as well as C-level executive presence. Additionally, this role will use expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline and drive pursuit in HPE?s Industry and Technology solutions.

Job specifics/responsibilities:

  • Promotes and drives innovation and thought leadership for an account or client
  • Defines the technology strategy and plan; leads the technical dimension of Account Growth Plan
  • Conceives and creates new technology programs to support on-going business and future business growth for an account
  • Creates the annual technology roadmap for the account to drive the client innovation program
  • Actively assists in the development of the DC-OSS community. Shares knowledge and technical expertise through
  • Translate business needs into a functional reference architecture
  • Collaborate with sales leaders and account team in account planning and drive / deploy the solution architecture in the account
  • Collaborate with Pre-sales and services to design and deploy proof of concepts to support use cases through the journey
  • Contribute to enduring executive relationships that establish HPE's consultative professionalism and promote its total solution capabilities
  • Maintains expertise on IT at all levels ? business needs served, new applications, maintenance, typical budgets of the CIO's, typical objectives, measures, metrics.
  • Maintains broad market and competitor knowledge to ensure credibility with Customer Executives
  • Provide customer needs input to product management on an on-going basis
  • Leads innovation in the account (s) and detects new patterns, technologies and trends, feeding back the organization on customer insights

Education (degree) and professional experience required:

  • Typically 10+ years? experience working in Technology and Solution creation and selling with global experience
  • 15+ years professional experience
  • University or Bachelor's degree; Advanced University degree or MBA preferred
  • Recognized Industry technology leader; with strong combination of consultative, technology and business acumen
  • Project management skills required
  • Expert knowledge of emerging industry trends
  • ITIL practioner
  • Virtualised platform with VMware, Hyper-V or KVM
  • HPE Helion Openstack
  • HPE 3Par
  • HPE blades
  • HPE Networking
  • HPE NNMi, Oneview, IRS en Sitescope
  • (not limited to this list)

Knowledge and Skills Required:

  • Strong executive presence; experience engaging C-level executives
  • Deep understanding of current day customer business/technology requirements and spectrum of journeys (traditional to cloud/hybrid, edge computing, IoT)
  • Subject matter expert in cloud and associated architectures/technologies
  • Preferred strong understanding/knowledge of HPE portfolio including partner solutions
  • Knowledge of competitive portfolio solutions
  • Ability to work with & navigate across business groups in large technology vendors
  • Ability to leverage other teams to support objectives
  • Uses expertise in specialty, consultative solution selling and business development skills to align the client's business needs with complex solutions
  • Strategic planning on a business development level; can build an effective business case reflecting the value of an appropriate strategy
  • Demonstrates the ability to leverage HPE's portfolio of products and services to change the playing field against our competition
  • Understands the leverage of services as part of strategic portfolio of products. Promotes services as part of all strategic opportunities
  • Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions
  • Prior experience in customer facing responsibilities in consulting or presales function
  • Viewed as expert in given field by customers and/or industry analysts
  • Considered a mentor of selling strategy, including designing strategy
  • Ability to build relationships with c-suite executives in client organizations
  • General domain knowledge across a wide range of the IT based solutions
  • Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives
  • Demonstrates seasoned judgment in client business matters advising the client on making strategic decisions

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

About Hewlett Packard Enterprise

Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

Learning does not only happen through training. Relationships are among the most powerful ways for people to learn and grow, and this is part of our HPE culture. In addition to working alongside talented colleagues, you will have many opportunities to learn through coaching and stretch assignment opportunities. You?ll be guided by feedback and support to accelerate your learning and maximize your knowledge. We also have a ?reverse mentoring? program which allows us to share our knowledge and strengths across our multi-generation workforce.

HPE Technology Services (TS) guides customers to the New Style of IT by transforming and supporting infrastructure that enables optimal business outcomes. Our vision is to be the undisputed leading provider of Enterprise Technology Services through our constant innovation and customers-for-life mindset. We advise our customers by helping align their IT strategy to business value. We transform their IT landscape and provide a safe journey for our customers on their way to the New Style of IT. We deliver agility and flexibility to our customers, while also ensuring security and stability, reducing risk and delivering unmatched value.

Datacenter Technologist

DC- Operational Support Service (OSS) is a building block of Datacenter Care and provides infrastructure monitoring and system administrative tasks for Enterprise customers. The key deliverables are provided remotely from IT Operation Centers (ITOC) located in our GSD Customer Solution Centers.

The primary role of the Technologist is to evaluate NSI/NPIs and ensure readiness. Evaluate ITOM market and capability and recommend continuous roadmap improvements. Advise on complex deal requests. Provide expertise on ITOM and expansion.

Key Responsibilities

The Technologist understands the client?s business and technology strategies, aligns current and future company solutions to those strategies, and advocates client needs/interests within company portfolio planning activities. The Technologist is well-known for having strong business and IT strategy and planning skills, combined with the ability to influence C-level client executives, and develop long lasting relationships as a trusted technical advisor.

The Technologist is a senior individual that will engage our most strategic customers in executive discussions through a variety of initiatives like Hybrid IT Transformation program; understand customer requirements ? business and/or technical, help translate the requirements into reference architectures, help customers define their journeys to the cloud and hybrid IT, and align HPE solutions to discrete customer use cases. The Technologist will possess a unique combination of business insight and consultative technical, skills; as well as C-level executive presence. Additionally, this role will use expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline and drive pursuit in HPE?s Industry and Technology solutions.

Job specifics/responsibilities:

  • Promotes and drives innovation and thought leadership for an account or client
  • Defines the technology strategy and plan; leads the technical dimension of Account Growth Plan
  • Conceives and creates new technology programs to support on-going business and future business growth for an account
  • Creates the annual technology roadmap for the account to drive the client innovation program
  • Actively assists in the development of the DC-OSS community. Shares knowledge and technical expertise through
  • Translate business needs into a functional reference architecture
  • Collaborate with sales leaders and account team in account planning and drive / deploy the solution architecture in the account
  • Collaborate with Pre-sales and services to design and deploy proof of concepts to support use cases through the journey
  • Contribute to enduring executive relationships that establish HPE's consultative professionalism and promote its total solution capabilities
  • Maintains expertise on IT at all levels ? business needs served, new applications, maintenance, typical budgets of the CIO's, typical objectives, measures, metrics.
  • Maintains broad market and competitor knowledge to ensure credibility with Customer Executives
  • Provide customer needs input to product management on an on-going basis
  • Leads innovation in the account (s) and detects new patterns, technologies and trends, feeding back the organization on customer insights

Education (degree) and professional experience required:

  • Typically 10+ years? experience working in Technology and Solution creation and selling with global experience
  • 15+ years professional experience
  • University or Bachelor's degree; Advanced University degree or MBA preferred
  • Recognized Industry technology leader; with strong combination of consultative, technology and business acumen
  • Project management skills required
  • Expert knowledge of emerging industry trends
  • ITIL practioner
  • Virtualised platform with VMware, Hyper-V or KVM
  • HPE Helion Openstack
  • HPE 3Par
  • HPE blades
  • HPE Networking
  • HPE NNMi, Oneview, IRS en Sitescope
  • (not limited to this list)

Knowledge and Skills Required:

  • Strong executive presence; experience engaging C-level executives
  • Deep understanding of current day customer business/technology requirements and spectrum of journeys (traditional to cloud/hybrid, edge computing, IoT)
  • Subject matter expert in cloud and associated architectures/technologies
  • Preferred strong understanding/knowledge of HPE portfolio including partner solutions
  • Knowledge of competitive portfolio solutions
  • Ability to work with & navigate across business groups in large technology vendors
  • Ability to leverage other teams to support objectives
  • Uses expertise in specialty, consultative solution selling and business development skills to align the client's business needs with complex solutions
  • Strategic planning on a business development level; can build an effective business case reflecting the value of an appropriate strategy
  • Demonstrates the ability to leverage HPE's portfolio of products and services to change the playing field against our competition
  • Understands the leverage of services as part of strategic portfolio of products. Promotes services as part of all strategic opportunities
  • Maintain knowledge of industry trends, associated solutions, and key partner/ISV solutions
  • Prior experience in customer facing responsibilities in consulting or presales function
  • Viewed as expert in given field by customers and/or industry analysts
  • Considered a mentor of selling strategy, including designing strategy
  • Ability to build relationships with c-suite executives in client organizations
  • General domain knowledge across a wide range of the IT based solutions
  • Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives
  • Demonstrates seasoned judgment in client business matters advising the client on making strategic decisions

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

Job:

Services

Job Level:

Master

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.


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