Customer Solutions Representative

Customer Solutions Representative

Job Description:

  1. Manages internal project delivery
  • Budget as detailed in Impact section
  • Medium/ moderately complex/ local or subregion
  • Medium/ high risk
  1. Manages project financials including business impact
  • Meets or exceeds approved budgets
  • Provides reliable financial forecasts to Management
  1. Manages stakeholder relationships
  • Manages mid to upper level stakeholder relationships
  1. Manages project team
  • Manages internal as well as external resources with a team size generally up to 20 people
  • Is aware of necessary skill development of project team members
  • Provides performance review input and development recommendations for team members Contributions have visible impact on HP business (Cost, Efficiency, Total Customer Experience (TCE) generally less than $4M and/or internal project budget generally less than $2M

Education and Experience Required:

First Level University degree. 5+ years in project management roles or in like roles/businesses.

Knowledge and Skills Required:

Demonstrates an in-depth understanding of key Services' operational policies, processes and methodologies applicable to project management. Speaks with expertise to many layers of depth related to project management methods. Participates in the Services Program Manager (PM) Profession community. On the Project Management Professional (PMP) Certification path.

Job:

Sales Operations

Job Level:

Primary

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.


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