Customer Operations Specialist

Customer Operations Specialist

Job Description:

  • Funding and booking Schedule of Authority (SOA)
  • •Manage and execute all the tasks required for the delivery of standard, programmatic solutions•Compliance with established guidelines and policies. Can evaluate unique circumstances and make recommendations.•Knowledge of systems and tools to manage all tasks •Monitor Supplier Payments and Volume Targets
  • Communication with partners, customers, colleagues as required
  • •Partner with Sales and Customer Relationship Manager•Liaise with reseller directly or via PRM/CRM based on Language requirements •Local language an advantage for interaction with customers
  • Support total customer experience
  • •Support team and supporting roles as needed •Team•Communicate and escalate to team members with any issues
  • Collaborate and engage with CRM providing valuable input for customer projects/solutions

Job:

Services

Job Level:

Entry

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.


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