Client Security Officer

Hewlett Packard Enterprise – Enterprise Services (HPE ES) is a leading global technology services provider delivering outsourcing services and business solutions to clients around the world. HPE ES founded the information technology outsourcing industry nearly a half-century ago and today delivers one of the industry’s broadest portfolios of information technology, applications and business process outsourcing services available on the market today.



As Client Security Officer, you will be accountable for all security-related business strategy and growth for assigned customers/industry sector portfolios.

The role operates as that of trusted advisor in the client organization.

You will be working with chief security and compliance officers and senior technology and business management to understand customer business priorities and security needs, and to influence the development/alignment of security strategy.

Building on the strategy roadmap, the CSO is expected to assess, recommend and drive the implementation of security solutions that effectively support client business objectives in infrastructure and information risk management.

This is a senior level role that requires the incumbent to interact with and influence C-level personnel such as CISOs and CIOs within client organizations, as well as to support HP account and delivery organizations in attaining organizational security goals and revenue targets.

You must be able to demonstrate industry expertise and how this translates into secure operational services for clients, and develop security solutions that promote growth of the HP/ESS security footprint across our target markets.

Primary Responsibilities:

  • Partners with the client’s security leadership team(s) in the development of their security strategies and solutions that align business priorities with technology options.
  • Seek to secure additional HP ES/Enterprise Security Services Information Risk Management (IRM) revenue for the HP accounts serviced
  • Leads activities to sustain IRM revenue and support margin optimization for the HP accounts serviced.
  • Brings best of class industry expertise in the security, compliance and risk management domains to clients and HP accounts supporting them
  • Translates technological and security issues into communication packages for delivery to diverse audiences, including senior management and board level personnel
  • Develops and oversees the implementation of security directives, client security requirements and risk management initiatives to meet client and HP corporate goals
  • Translates technological and security issues into communication packages for delivery to diverse audiences, including senior management and board level personnel
  • Supports delivery excellence in Information Risk Management operations to safeguard contract commitments and ensure ongoing client satisfaction with HP security services
  • Provides leadership to a diverse team of security professionals to address Growth, Change and Run in IRM on the accounts with a primary focus on Growth.
  • Develops and maintains strong relationships with key decision-makers and influencers in Information Risk Management leadership
  • Provides mentoring for new Client Security Officers and Account Compliance Officers.
  • Demonstrate a truly independent spirit that is committed to client success from an unbiased trusted advisor capacity.
  • Provide SME expertise and assist solution/bid team for new business proposal.

Education and Experience Required:

  • 5 Years’ Experience as a CSO, CISO, Head of Information Security or Senior Consultant and equivalent industry experience in Information Risk Management and/or IT Security
  • Superior interpersonal skills backed by a successful track record in business negotiations and decision making
  • Excellent written communications skills
  • Ability to thrive in a high pressure team environment
  • Ability to acquire and apply new technology concepts to client business models and requirements
  • CISSP certification, CISM/CISA or CRISC a plus
  • Bachelor’s degree in computer science or engineering or equivalent work


The following experience is essential:

  • Experience as a CISO, CSO or Head of Information Security
  • Experience of at least two vertical industry sectors
  • Detailed understanding of, and experience in, IT Security, Information Security and Security Management
  • Experience in working with executives and senior management within clients to capture requirements and formulate solutions;
  • Good understanding of Assurance Practices and Risk Management, with hands on experience
  • Ability to investigate aspects of IT systems and compare them to relevant standards
  • Ability to identify solutions to resolve security gaps in systems and designs
  • Experience in producing security documentation such as a Security Improvement Plans, Security Management Plans, Security Policy and other ISMS components
  • Significant experience of security processes and standards, in particular ISO27001
  • High level knowledge of security audit and accreditation processes
  • Experience with Protected and Classified environment and familiarity with physical, personnel and IT security requirements
  • IA compliance / security manager experience as an ISSO/IAO, ISSM/IAM
  • Appreciation of future trends in IT and Information security
  • Ability to adapt to new security regimes.

The following experience is preferred:

  • Experience of working with ISO27001 auditors and of the audit process
  • Experience of work as a senior security consultant

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