Business Intelligence Reporting Analyst – Graduate Program

  • MAIN RESPONSIBILITIES:
  • Manages customer routine to moderately complexreporting requests, ensuring data is retrieved and processed within the agreedtimelines.
  • Performs data quality checks to ensure that thegenerated output is of high quality, containing correct and complete data.
  • Supports Process Owners in the constantenhancement of ongoing projects by providing strong and successfulimplementation of the changes that need to be applied.
  • Formulates ideas of their own, contributing toprocess improvements and report optimization and standardization.
  • Transfers standardized reports to the off-shoreteam.
  • Creates and maintains documentation for allreports owned, using the standard template
  • May provide training or fulfill tasks relatedto internal and customer communication.
  • Handles ad-hoc requests received via TechDirect tool and responds to customers within the agreed SLA.

Currentscope of reporting activities

  • Report generation through HP systems of salesforecasting and managing, customer relationship management, pricing,configuration, order processing, etc
  • Report generation for internal audit and SOXcompliance
  • Report generation for the use of differentfunctions involved in Sales and/or Sales Operations
  • Report generation for internal use
  • Maintenance of existing reporting solutions(ensure recurrent timely refresh, update and generation of completed reports)
  • Provides support on own reports and otherreports completed within the team
  • Answers to business questions related to thereporting assets and environment

Processimprovement responsibilities

  • Is able to provide the requested reportstarting from a description of business requirements and customer needs
  • Ensures and maintains a solid, efficient andconsistent process for generating reports
  • Uses experience and knowledge to improvereporting processes used on daily basis
  • Proactively looks for and provides solutions toimprove day to day business

GENERAL JOBREQUIREMENTS:

  • Educated to Bachelor degree level
  • Strong, proven English language skills – bothverbal and written (good command of another foreign language is an advantage)
  • Ability to work both independently and in ateam and to show initiative
  • Ability to work with management
  • Medium to advanced Microsoft Office knowledge(Excel)
  • Medium level in database knowledge (SQL or PL/SQL or T-SQL)
  • Accountability for tasks assigned

COMPETENCYREQUIREMENTS:

  • Goal Oriented
  • Customer oriented – keep customer always inmind
  • Hardworking, honest, team player
  • Analytic thinking
  • Good communication skills (proactivecommunication, good questioning and listening skills)
  • Good understanding of cultural differences

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