Business Analyst

  • Job Specific Skills/Special Functions:
  • Requirements elicitation via interviewing.
  • Requirements determination using structured techniques for documentation, analysis, evaluation/ validation.
  • Decomposition of high-level information into details, abstracting low-level information.
  • Distinguishing requests vs. needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements.
  • Ambiguity analysis, ensuring consistent understanding across users, designers and testers.
  • Business process modeling of current state and desired/ future state processes.
  • Defining and managing scope and client expectations, requirements change management and traceability.
  • Identifying and mitigating risks.
  • Applying creativity to solving complex problems.
  • Building relationships and working collaboratively.
  • Effective verbal/ written communication.
  • Experience in an industry domain.
  • Function Point counting, Survey execution, Statistical analysis.
  • Developing structured user manuals and training.
  • Visualization modeling, Business rules modeling.
  • Develop and executing acceptance test plans.


  • Participates in solution development for small/medium deals. Participates in client meetings and presentations.
  • Under minimal direction, formulate and define system scope and objectives based on both user needs and a good understanding of information technology, business processes, and industry requirements.
  • Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements.
  • Apply extensive knowledge of the client’s business and industry to develop requirements specifications.
  • Document requirements, and translate into proper system requirements specifications using high-maturity methods, processes and tools.
  • Develop visualization, user experience and configuration elements of solution design.
  • Execute and coordinate requirements management and change management processes.
  • Develop and maintain internal and external relationships to support management of scope and expectations.
  • Participate in proposals, feasibility studies, implementations, and new business development.
  • Operates as a team member and as a team leader.
  • Advise on methods to improve business processes.
  • Consider the business implications of the application of technology to the current and future business environment.
  • May lead the training of clients and peers.

Job Qualifications:

  • 4 years’ experience in Claims, supporting MMIS projects.
  • Bachelor’s degree in a technical or business discipline or equivalent experience and a minimum of 6 years of related business analyst or subject matter experience or a Master’s degree and a minimum of 4 years of experience.
  • Ability to manage multiple projects at one time.
  • Time Management Skills.
  • Communication Skills.
  • Ability to work independently and as part of a larger team.

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