Backfill - Server Support Engineer - ISS L1

Backfill - Server Support Engineer - ISS L1

Job Description:

Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

At HPE, you'll build the future—one big idea at a time. Ready to unleash your professional potential? You'll use your experience and scientific knowledge to develop, modify, design, and test products, software, systems, and processes. And you'll help drive our growth as a technology leader. If solving the world's biggest challenges sounds like the right career path for you, read on.

HPE Technology Services (TS) guides customers to the New Style of IT by transforming and supporting infrastructure that enables optimal business outcomes. Our vision is to be the undisputed leading provider of Enterprise Technology Services through our constant innovation and customers-for-life mindset. We advise our customers by helping align their IT strategy to business value. We transform their IT landscape and provide a safe journey for our customers on their way to the New Style of IT. We deliver agility and flexibility to our customers, while also ensuring security and stability, reducing risk and delivering unmatched value.

Technical Skills

Broad technical knowledge of Networking and Networking Solutions

Core technical knowledge on HPN, Cisco and related networking product and technologies

Deep technical understanding of Routing, Switching, Wireless, Security and Network management

Good Knowledge and understanding of networking hardware and architecture

Deep technical understanding of Designing, Installing, configuring, of Network, Security, Wireless products.

Understanding of Windows, Linux and other operating systems preferred

Understanding of Storage and Industry standard servers preferred

Key Responsibilities

Gathers and assesses customer needs, both business and technical;

Identifies related needs (lead generation, opportunity expansion)

Identifies site-specific and corporate parameters and constraints that impact the solution

Identifies required project steps

Identifies likely problem areas that require attention

Identifies probable competition and product roll-out data/training needs and evaluates relative HP strengths

Architects an appropriate technical solution to meet the customer's business requirements

Investigates and optimizes a solution's fit to the requirements of an opportunity, both current and future

Adapts solution design to new requirements

Establishes the validity of a solution and its components

Identifies the growth path and scalability options of a solution and includes these in design activities

Generates an implementation plan with timelines for the solution

Creates the appropriate test plan as required

Anticipates some of the potential challenges for the proposed project plan

Anticipates and plans for competitive threats

Actively identifies opportunities to assist peers Regionally in area of expertise (e.g., writing white-papers)

Business Skills

Maintains excellent communications with customer executive management across the Region

Represents HP as technical expert with customers; shares knowledge in area of expertise and links to related technology areas

Advances opportunities through the use of effective consultative selling techniques

Builds customer loyalty through being a trusted advisor

Partners effectively with others in the account to ensure problem resolution and customer satisfaction

Communicates and articulates the details of their component roles in a proposed customer solution

Actively supports the account team with solution advice, proposals, presentations, and other customer communications

Analyzes and provides support to deals in the pipeline where needed

Transfers knowledge to Presales peers via mentoring and contributing participation in peer education programs

Understands the roles and affectively engages other teams and resources within HP and partners

Identifies overlooked opportunities suggested by technical expertise

Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design

Analyzes and contributes to the presales direction for the Region or some areas of a BU

Breadth of influence goes across multiple organizations within the Business and is sought, valued and used

Education/ Certification

Technical University or Bachelor's degree

Typically 2-6 years' of core Networking experience

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

Hewlett Packard Enterprise creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. HPE brings together a portfolio that spans software, services and IT infrastructure to serve more than 1 billion customers in over 170 countries on six continents. HPE invents, engineers, and delivers technology solutions that drive business value, create social value, and improve the lives of our clients.

At HPE, you'll build the future—one big idea at a time. Ready to unleash your professional potential? You'll use your experience and scientific knowledge to develop, modify, design, and test products, software, systems, and processes. And you'll help drive our growth as a technology leader. If solving the world's biggest challenges sounds like the right career path for you, read on.

HPE Technology Services (TS) guides customers to the New Style of IT by transforming and supporting infrastructure that enables optimal business outcomes. Our vision is to be the undisputed leading provider of Enterprise Technology Services through our constant innovation and customers-for-life mindset. We advise our customers by helping align their IT strategy to business value. We transform their IT landscape and provide a safe journey for our customers on their way to the New Style of IT. We deliver agility and flexibility to our customers, while also ensuring security and stability, reducing risk and delivering unmatched value.

Technical Skills

Broad technical knowledge of Networking and Networking Solutions

Core technical knowledge on HPN, Cisco and related networking product and technologies

Deep technical understanding of Routing, Switching, Wireless, Security and Network management

Good Knowledge and understanding of networking hardware and architecture

Deep technical understanding of Designing, Installing, configuring, of Network, Security, Wireless products.

Understanding of Windows, Linux and other operating systems preferred

Understanding of Storage and Industry standard servers preferred

Key Responsibilities

Gathers and assesses customer needs, both business and technical;

Identifies related needs (lead generation, opportunity expansion)

Identifies site-specific and corporate parameters and constraints that impact the solution

Identifies required project steps

Identifies likely problem areas that require attention

Identifies probable competition and product roll-out data/training needs and evaluates relative HP strengths

Architects an appropriate technical solution to meet the customer's business requirements

Investigates and optimizes a solution's fit to the requirements of an opportunity, both current and future

Adapts solution design to new requirements

Establishes the validity of a solution and its components

Identifies the growth path and scalability options of a solution and includes these in design activities

Generates an implementation plan with timelines for the solution

Creates the appropriate test plan as required

Anticipates some of the potential challenges for the proposed project plan

Anticipates and plans for competitive threats

Actively identifies opportunities to assist peers Regionally in area of expertise (e.g., writing white-papers)

Business Skills

Maintains excellent communications with customer executive management across the Region

Represents HP as technical expert with customers; shares knowledge in area of expertise and links to related technology areas

Advances opportunities through the use of effective consultative selling techniques

Builds customer loyalty through being a trusted advisor

Partners effectively with others in the account to ensure problem resolution and customer satisfaction

Communicates and articulates the details of their component roles in a proposed customer solution

Actively supports the account team with solution advice, proposals, presentations, and other customer communications

Analyzes and provides support to deals in the pipeline where needed

Transfers knowledge to Presales peers via mentoring and contributing participation in peer education programs

Understands the roles and affectively engages other teams and resources within HP and partners

Identifies overlooked opportunities suggested by technical expertise

Facilitates smooth transition from sales to implementation by orienting the appropriate teams to the solution design

Analyzes and contributes to the presales direction for the Region or some areas of a BU

Breadth of influence goes across multiple organizations within the Business and is sought, valued and used

Education/ Certification

Technical University or Bachelor's degree

Typically 2-6 years' of core Networking experience

Hewlett Packard Enterprise Values:

Partnership first: We believe in the power of collaboration - building long term relationships with our customers, our partners and each other

Bias for action: We never sit still - we take advantage of every opportunity

Innovators at heart: We are driven to innovate - creating both practical and breakthrough advancements

What do we offer?

Extensive social benefits, flexible working hours, a competitive salary and shared values, make Hewlett Packard Enterprise one of the world´s most attractive employers. At HPE our goal is to provide equal opportunities, work-life balance, and constantly evolving career opportunities.

If you are looking for challenges in a pleasant and international work environment, then we definitely want to hear from you. Apply now below, or directly via our Careers Portal at www.hpe.com/careers

You can also find us on:

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

Job:

Services

Job Level:

Entry

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.


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