Accounting Operations Supervisor

We are looking for experienced candidates to supervise and coordinate a team delivering Finance and Accounting operational services for an European customer in Łódź. Person will be responsible for setting broad performance goals and objectives, coordinating projects and program teams, driving changes, and ensuring proper tools are in place to support team’s timely and effective delivery of processes, programs, and systems.

Your responsibilities:

  • Coordination and control of daily work
  • Ensuring performance quality level in accordance with Standard Level Agreements
  • Response to queries coming occurring during internal and external audits conducted in the department
  • Building relationship with the Customer
  • Improving Voice of the Customer result through planning of corrective actions
  • Preparing department presentations during potential customers’ visits
  • Planning of process improvements and increasing efficiency in the relevant process areas
  • Optimization of resource management
  • Participation and providing feedback for preparing trainings for employees
  • Conducting Business Controls as per agreement with direct Manager and Global Compliance & Controls Team
  • Setting up goals for employees and conducting Focal Point Review sessions
  • Cooperation with HR department and supporting functions
  • Participation in project finance-related meetings and cost forecast on monthly basis

We require:

  • Fluency in English
  • Experience in BPO/BPS business
  • Experience in team leadership / management
  • Analytical skills
  • Accurate and detail-oriented
  • Good communication skills
  • MS Office products proficiency
  • Accounting background or/ and experience is an advantage

We offer:

  • Medical package for Employees and their closest family
  • Multisport card
  • Life insurance package
  • Employee Assistance program – help in a difficult life situation
  • Free coffee, tea, sandwiches and fruit
  • Modern offices in the city center
  • Work-Life balance support including flex-time arrangements and work from home opportunities
  • Trainings, opportunity for personal development and advancement within the company
  • Wellness program
  • HPE Culture – special offers from theatres and cinemas
  • CSR (Corporate Social Responsibility)
  • HPE Badge discount program

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