Senior Product Designer - HelloSign

    • San Francisco, CA

Company Description

Thank you for your interest in Dropbox careers. We are actively hiring for this position and look forward to reviewing your application. Dropbox is continuing to monitor the COVID-19 pandemic as the health and safety of our community, employees and candidates remain our number one priority. We appreciate your flexibility as we adapt our hiring processes during this evolving situation.

Dropbox is the world's first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we're on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.

Team Description

Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

Role Description

If you have a passion for designing intuitive interfaces that make the most daunting of tasks delightful, we want to hear from you! HelloSign is looking for an experienced UX designer to join our Product team. In this role you will collaborate with our Product, Design, and Engineering teams to help us achieve our vision to Simplify Work. We're already well-known for a UX that makes getting documents signed incredibly easy. You are committed to helping us maintain this ease of use while our product evolves and innovative new features are added. Since we're a company that truly values user experience, this role will have significant impact in crafting the future of the product that our customers love.


  • You will lead the user experience of one of our flagship products. We're relying on you to translate user needs and business objectives into designs that help our customers get the job done.
  • You will rapidly produce multiple concepts and prototypes; knowing when to apply high-fidelity detail, and when to make low-fi sketches and prototypes.
  • You will balance short-term product design needs with vision into the future. Spend time exploring ideas on how we can improve the product over the long term.
  • You will work effectively with cross-functional teams, partner with product management and engineering to conceptualize, build, and ship highly usable product that customers love to use.
  • You will use data to drive your design decisions. You should be just as comfortable extracting answers from our analytics as you are conducting a usability study of a new feature.
  • You will own and run the design process. As a senior member of the team, we're counting on you to establish realistic timelines and complete projects on time.
  • You will ensure consistency across all of our products & integrations by adhering to our style guide and making updates when necessary. Work with front-end developers to eliminate inconsistencies.
  • You will improve and elevate the role of design within the company.
  • You will embody our core values and uphold our unique company culture. We value diversity and inclusion, and encourage everyone to be their authentic selves at work.

  • 5+ years of experience designing B2B SaaS applications, ideally enterprise
  • Proven track record of success in building engaging products and can showcase your work.
  • You not only welcome feedback from customers and teammates but you thrive on it.
  • Excellent communication skills and are comfortable having discussions with users, engineers, and executives.
  • You're analytical by nature and factor both quantitative and qualitative data points into your designs whenever possible.
  • You have a coherent understanding of web capabilities, including HTML, CSS, and Javascript (bonus points for coding proficiency).
  • You have a deep understanding of best practices and contemporary design patterns.
  • You are a passionate champion for the user but also know how to mesh business considerations into your design goals.
  • You have good judgment and the ability to maintain confidentiality of sensitive customer data.

  • One month in, you will be familiar with the overall product and its strengths, shortcomings, and customer needs, along with some sense of product history (why things are the way they are).
  • Three months in, you will have designed and helped ship a handful of features-both new experiences and improvements on existing ones. You will have a reasonable mix of personal, team, and company level goals that you are actively working towards.
  • Six months in, you will be championing and managing your own product-improvement initiatives, in addition to your core projects. You will have productive relationships with a variety of collaborators across the team and actively help to drive projects forward.
  • One year in, you will have directly contributed to product growth through the features you've worked on. You may have also introduced new practices into the product design team that help make design more efficient and enjoyable here, actively helped to increase visibility of our design work outside the company, or successfully made a business case for a redesign effort you want to take on.

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off
  • Company sponsored tech talks (technology and other relevant professional topics)

About HelloSign, A Dropbox Company:

We believe that the way business gets done today is broken. That's why we're dedicated to simplifying work for everyone - from small startups to large enterprise companies. Millions of individuals and over 80,000 companies world-wide trust the HelloSign platform - which includes eSignature, digital workflow and eFax solutions - to automate and manage their most important business transactions.

With a sharp focus on user experience and a lust for innovation, HelloSign is on a mission to Simplify Work.

Life at HelloSign:

Our HQ office is located in San Francisco Mission Bay near the UCSF Medical Center and we have a number of team members distributed across the US! Just over 150 employees, we are growing the company deliberately, with a keen eye towards maintaining a culture that values lifestyle, fun and continuous improvement. We were awarded the Hirepalooza Culture Award for Lifestyle in 2015 and the Healthy Mothers Workplace Bronze Award in 2016 and 2017. In 2018, we won SF Business Times' Best Places to Work Award for Small Employers. We continue to maintain an overwhelmingly positive presence on Glassdoor and The Muse.

We have raving fans who love what we make
  • We're user-focused and product-driven
  • We're always evolving with an eye towards improvement
  • We're committed to building a product people want
  • We thrive on collaboration and learning from each other
  • We have a supportive, familial atmosphere
  • We work in an open, airy, creative space
  • We laugh a lot
  • And we'll never forget your birthday!
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

With a sharp focus on user experience and a lust for innovation, HelloSign is on a mission to simplify work.

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