QA Engineer

If you are extreme in your attention to detail and live to ship quality software, we want to hear from you. HelloSign is hiring a detail oriented QA Engineer with an outstanding attitude to join our team and rock the quality of our eSignature platform. The ideal person will have 3-5 years experience as a manual Quality Assurance Engineer/Analyst along with some decent experience or knowledge about Selenium Webdriver/Java, and REST API test cases. This role is key to building out an effective QA function so we can scale. We look forward to your contribution.

Responsibilities include:

  • Perform the functional, regression and sanity testing of the HelloSign/HelloFax/HelloWorks products.
  • Document test cases in TestRail to capture the user story requirements,Test new API features using any tool that you are comfortable with (SOAP UI, PostMan, RestClient etc.)
  • Work alongside developers, QA engineers, and product managers in a 3-week release cycle and follow an Agile development process
  • Document bugs in JIRA as needed.
  • Participate in bug triage meetings.
  • Participate in daily stand ups.


  • Experience: 3-5 years in Quality Engineering/Quality Assurance for a web-based product.
  • Experience with and passion for documenting the right set of manual test cases that capture the requirements thoroughly, using any Test Management Tool.
  • Familiarity with Selenium Webdriver using Java, Jenkins, GIT, IDEs (Eclipse/JBoss) and RESTful APIs.
  • Familiar with Web technologies (PHP, Python, Javascript, HTML, JSON, etc.).Self-motivated: We absolutely value self-motivation! This not only helps you grow but us as well. In other words, we are there to support and encourage you, but the true motivation should come from within you.
  • Flexibility: Sometimes, you might have to wear multiple hats in a day - from manual testing to helping in regression/sanity testing during releases.
  • Strong written and verbal communication skills.
  • Extreme attention to detail.
  • Ability to handle sensitive customer data.
  • Excellent analytical and problem solving skills.
  • Knowledge of SQL and Relational Databases.
  • Good understanding of the software development lifecycle and Agile approaches.
  • BS/MS in Computer Science preferred.

About Us:

  • HelloSign is creating the next generation eSignature platform, with a focus on clean usability. We were recently voted #1 eSignature solution for Small Business and #1 software solution for Mid-Market business on G2 Crowd! We’re proud of these awards because they are voted on by real users and reflect our commitment to making life better for our customers. In fact, we have the highest customer satisfaction score out of all our competitors. 

  • In addition to our sleek end user product, developers love our API, clean, straightforward documentation and extensive SDKs. On average, full-featured integrations average less than 2.5 days of development--the fastest in the industry. And our API Engineers offer the best support you’ll never need. Our vision is to deliver Frictionless Agreements by making our users awesome.  

Life at HelloSign:

  • We are centrally located in downtown San Francisco near Union Square. Currently at 60 employees, we are growing the company deliberately, with an eye towards maintaining a culture that values lifestyle, fun and continuous improvement. We were awarded the 2015 Hirepalooza Culture Award for Lifestyle and continue to maintain an overwhelmingly positive presence on Glassdoor and The Muse.

  • We have raving fans who love what we make • We're user-focused and product-driven • We're always evolving with an eye towards improvement • Committed to building a product people want • We have a well-defined culture of fun, continual learning and collaboration • A supportive, familial atmosphere • An open, airy, creative space with communal dining and lounge spaces • We love dogs • Happy hour for unwinding and partaking in shenanigans • A fully stocked kitchen with drinks and snacks • And we'll never forget your birthday! 

HelloSign is an equal opportunity employer committed to hiring a diverse team of qualified individuals • HelloSign conducts background checks; pursuant to the San Francisco Fair Chance Ordinance, HelloSign will consider for employment qualified applicants with arrest and conviction records • HelloSign participates in E-Verify.

Meet Some of HelloSign's Employees

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Content Marketing Manager

Claire is HelloSign’s chief wordsmith—developing all the content for the company blog and website with the Marketing Team. She also works with the Sales Team to create sales decks and other company collateral.

Chris P.

Web Development Manager

Chris mentors his team of engineers, helping them with tricky problems by removing obstacles, engaging them in pair programming, and coaching them on difficult technical issues.

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