Director, Biddable Investment (Social XN182 #120)

The Company:

Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time. Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.

Social Directors oversee the strategic planning and complete implementation across paid social initiatives. The position handles client stewardship and is responsible for all aspects of campaign success. Directors work with the integrated media, creative and data teams across national offices. Directors must have deep social experience as well as multichannel expertise with excellent client management skills.

Reports to: Senior Director, Biddable Investment

Responsibilities:

  • Develop highly strategic and innovative social strategy recommendations that align with campaign and business objectives
  • Lead client relationship for all aspects of paid social – ensuring trust in agency and team to drive data-driven results
  • Analytical ability to extract insight/actions from data and relate the "story" back to client's business goals
  • Leads innovation and vision-- new products and enhancements and help identify and test new channels and products, highlighting results and sharing across organization and externally
  • Demonstrate thought leadership with clients by developing and presenting industry/market research findings, search and social trends, benchmarking and other pertinent information
  • Actively drive long range strategic planning for client
  • Allocate resources to allow for both meeting the client's current needs but also investing and focusing efforts for future growth
  • Establish/grow senior relationships with clients and relevant partner agencies
  • Lead the development of internal process and quality control initiatives that ensure error-free execution of all tasks
  • Uncover/understand objectives, challenges and needs by performing regular client needs assessments, check-ins and interfacing regularly with senior level
  • Establish and maintain a management framework that allows for visibility into team performance against client goals and objectives

Requirements

  • Outstanding ability to build partnerships and manage and develop a cohesive team in a fast-paced environment while maintaining a high level of stress tolerance
  • Ability to thrive in start-up environment with high client demands
  • Strong communicator and presenter, able to present and articulate persuasive and cohesive presentations and points-of-view
  • Trusted advisor to senior client and be seen as a vital part of their team; represent the voice of the client within Hearts & Science
  • Highly analytical and creative mind in strong communication skills with experience in building and managing a team through a use of excellent communication and interpersonal skills.
  • High levels of integrity, autonomy, and self-motivation
  • Demonstrated ability to manage client relations including handling difficult client situations to optimal results for both the client and the company
  • Bachelor's degree or MBA with 12+ years of experience in a complex, technical product environment, including at least five years of management experience
  • In-depth understanding of social media campaign management and optimization practices
  • Be a proactive self-starter with experience leading large accounts within an agency in an integrated fashion (collaboration, data sharing, co-leading efforts focused on client satisfaction, growth, performance vs KPI's)
  • Have strong management skills
  • Possess a desire to work for a fast-paced, results-based company
  • Have polished presentation, communication, and analytical skills
  • Be prepared to meet and exceed revenue goals and quotas

Qualifications:

  • Bachelor's degree or MBA with 12+ years of experience in a complex, technical product environment, including at least five years of management experience
  • In-depth understanding of social media campaign management and optimization practices
  • Be a proactive self-starter with experience leading large accounts within an agency in an integrated fashion (collaboration, data sharing, co-leading efforts focused on client satisfaction, growth, performance vs KPI's)
  • Have strong management skills
  • Possess a desire to work for a fast-paced, results-based company
  • Have polished presentation, communication, and analytical skills
  • Be prepared to meet and exceed revenue goals and quotas

Benefits

Hearts & Science, an agency within Omnicom Media Group offers a generous time off package including paid vacation, personal days, summer Fridays as well as other benefits including Medical, Dental, Vision, 401K, and great opportunities for growth.

Diversity and Inclusion

At Hearts & Science, our people are our greatest asset. We are committed to fostering an inclusive environment that attracts, engages and retains the best possible talent. Our diversity of experiences, backgrounds, locations, viewpoints and ideas is what makes us a great place to work and differentiates us as an employer of choice.

Our Commitment to Equal Opportunity

At Hearts & Science, we are committed to expanding opportunities for all employees without regard to race, color, religion, gender, age, national origin, sexual orientation, sexual identity, disability or any other characteristic. Each person is valued for his or her talents, expertise, experience and perspective.

We are an Equal Opportunity Employer


See Inside the Office of Hearts & Science

Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities designed to inform brand strategies with real-time insights. Hearts & Science also offers shopper marketing, marketing innovation, and content activation. The team works to aggregate effective reach and deliver the right message at the right time.


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