HHC Dental Hygienist (Wilson)

Dental Hygienist

Summary: Provide quality dental care and associated services to patients under the general supervision of a dentist and using established dental hygiene procedures. Assist other staff in a variety of patient care, office and laboratory duties. Perform responsibilities for clinic and community dental health education activities. Individual accountabilities and work volume will be established through the development of annual Success Objectives and annual Performance Evaluations, within the framework outlined below.


Achieve Results

  1. Improve the oral health of patients through the delivery of periodontal therapies and other dental hygiene-related services.

  2. Enhance the efficiency of the clinic by performing expanded duties as allowable by law and as directed by the dentist.

  3. Ensure all patients enjoy a positive experience, and are treated with the care and compassion expected.

  4. Ensure all patient records and related documentation are managed and maintained timely, accurately and consistent with all HIPAA and related regulations and requirements.

Operational Excellence

  1. Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as clinic policies and procedures .

  2. Ensure direct patient care is delivered using established dental hygiene procedures.


  1. Develop favorable relationships with all patients. Interact positively with patients to provide information and education about oral hygiene, handle and resolve patient concerns with enthusiasm and empathy.

  2. Establish favorable working relationships with all staff members associated with clinic operations.

Stewardship and Professionalism

  1. Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times.

  2. Ensure compliance and attention to all corporate policies and procedures.

  3. Complete continuing education as necessary to retain state license.


  1. Provide direct patient care and dental services as trained, licensed, and assigned. Assess dental condition and needs of patient using approved patient screening procedures, including medical history review, dental charting, and periodontal charting.

  2. Evaluate overall oral health, examining oral cavity for signs of periodontal disease or possible cancers, including recessed & bleeding gums, and oral lesions.

  3. Expose, process and mount radiograph films.

  4. Document dental history or chief complaint; record and report pertinent observations and patient reactions to dentists, as appropriate.

  5. Document lab procedures and ensure follow up on results.

  6. Follow through with oral hygiene procedures in accordance with treatment plans prescribed by the attending dentist. Procedures may include: Prophylaxis, periodontal scaling, root planning, debridement, supra and subgingival scaling and curettage, application of fluoride treatments, and application of protective sealants.

  7. Assist with or initiate emergency measures for sudden adverse developments during treatment of patients.

  8. Conduct dental health clinics for community groups to augment services of dentists.

  9. Collaborate with other multi-disciplinary professionals and community agencies to provide high quality care.

  10. Help patients feel comfortable before, during and after dental treatment.

  11. Educate patients in oral hygiene and dental care, including proper tooth brushing, flossing, nutrition and need for professional care.

  12. Provide coordinated and continuous primary dental care to participants through collaborative goal setting and planning delivery of care.

  13. Demonstrate commitment to the mission of the organization in promoting dental health.

  14. Interact positively with a diverse, sometimes difficult, and demanding patient population. Provide service in a manner that is appropriate for the patient's age; demonstrate knowledge and skills necessary to meet the patient's physical, psychosocial, educational and safety needs.

  15. Read, write, and maintain patient records and related administrative documentation.

  16. Utilize the requisite tools, systems, technology and equipment in the collection of patient data, records management and collections.

  17. Demonstrate knowledge and understanding of dentistry procedures, clinic infection control procedures, cleaning and sterilization of instruments, tray setup and materials.

  18. Demonstrate knowledge of established oral hygiene concepts and periodontal therapies.

  19. Work in coordination with the management to develop and implement a quality assurance program.

  20. Stock required supplies and maintain equipment.

  21. May need to support dental assistant as needed.

  22. Adheres to professional standards as outlined by governmental bodies, the ADA, the ADHA, private funding sources, Agency plans/policies and unit guidelines.

  23. Promote the development of clinical policies and data collection.

  24. Other duties as assigned or required.

Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Associates Degree
  • Successful completion of an accredited dental hygienist program.
  • Current Registered Dental Hygienist with state licensure.
  • Current CPR and radiation safety certification.
  • Certification to administer local anesthesia is required.


  • Five years of experience
  • Demonstrated success with clear thinking and ability to reorganize as needed.
  • Demonstrated success in working independently, prioritization and problem solving.
  • Demonstrated success in organization abilities.
  • Demonstrated success in computer skills including ability to use computer for scheduling, dental records and digital x-rays.
  • Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility.
  • Demonstrated success in managing difficult customer/patient situations
  • Significant knowledge of dental practices and procedures.
  • Demonstrated success and experience with direct patient services and the proper knowledge and use of dental devices and equipment.

Other Qualifications

  • Able and willing to provide services to individuals who are medically complex and/or experiencing homelessness.

Other Skills and Abilities

  • Previous experience in handling specialty referrals, maintaining dental records, charting and documentations is preferred. Team players with the ability to multitask and have strong communication, computer, and customer service skills are desired.

Reasoning Skills

  • High reasoning ability; ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Language Skills

  • Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Working Conditions (Check one or all depending on the working conditions of the position)

  • Normal clinic working environment. Requires good verbal and written communication skills. Must be able to speak and read the English language.
  • Ability to move freely (standing, stooping, walking, bending, pushing and pulling).
  • Ability to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

Blood Borne Pathogen Exposure (Please Check One)

___Category I: Job classification includes ALL employees who have occupational exposure to blood borne pathogens (blood or body fluids) while performing their job duties.

____Category II: Job classification includes employees who are likely to have SOME occupational exposure to blood borne pathogens because Category I tasks may occasionally be required.

____Category III: Job Classification includes those employees who perform jobs and tasks where NO CONTACT with blood borne pathogens occurs and Category I and Category II tasks ARE NOT a condition of employment.

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

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