HHC Consultant, Behavioral Health Services

Job Title: HHC Consultant, Behavioral Health Services

Reports To: HHC Director, Behavioral Health Services

Travel: Regular travel between HHC sites; occasional local travel for meetings

Work Hours: Full-time (40 hrs/week); Monday-Friday 8:30AM-5PM

Summary: The Behavioral Health Services Consultant (BHSC) position requires an independent license to practice in a health care setting such as a Masters in social work, or Masters in counseling. The BHC works at Heartland Health Center's primary care clinics as a regular team member and delivers brief, consultation-based services to patients and primary care providers (PCP) as well as conducting groups. The BHC works with individuals, groups and families, providing evidence-based behavioral interventions for both mental and physical health conditions in patients of all ages. The individual in this position must be comfortable with a flexible schedule, able to complete at least 10 patient visits per day, and adept in working closely with PCP's and other team members. Other required skills and duties are outlined below.

Essential Duties and Responsibilities:

  • Screen primary care patients through warm hand offs as requested by the primary care providers/clinical staff, and develop a plan of action to address presenting needs. Work as part of an interdisciplinary team, communicate effectively with primary care providers/clinical staff to provide patient care and coordination.
  • Provide brief targeted interventions usually lasting 30 minutes or less and short term counseling if needed often lasting less than 8 visits. Develop and conduct groups. Propose and implement services that improve the health of patients and assist with the implementation of the primary care provider's treatment plan.
  • Manage the psychosocial aspects of chronic and acute diseases, application of behavioral principles to address lifestyle and health risk issues, consultation and co management in the treatment of mental disorders and psychosocial issues.
  • Provide primary care providers timely feedback about patient's care, treatment recommendations and progress via documentation in the patients' records and verbal feedback.
  • Ability to work effectively with a diverse patient and staff population and use of interpreter services as needed.
  • Basic understanding of primary care and nontechnical knowledge of psychotropic and other relevant medications.
  • Assist with care coordination and access to outside resources for patients as needed. Follow up and monitor completion and outcomes of referral for at risk patients. Develops and maintains relationships with external providers, case managers and hospitals.
  • Attends, participates in and reports on various internal and external meetings and trainings.
  • Supervises AmeriCorps members. Attends meetings and trainings related to supervising AmeriCorps member.
  • Participates in evaluation of peers and support staff.
  • Excellent computer skills, able to work in an electronic record. Maintains documentation of patient's individual and group treatment by using current and accurate ICD-Coding and CPT coding.
  • Establishes and maintains a professional and therapeutic relationship within the standards of patient profiles, confidentiality laws and the newest clinical research available.
  • Attend trainings, workshops and other relevant professional development in order to maintain licensure.
  • Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), private funding sources, organization plans/policies and organization's guidelines. Participates in periodic evaluative reviews and/or in house and external staff trainings.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

  • Master's degree (M.A.) in clinical social work, counseling or clinical psychology; and three years of clinical practice experience in either a hospital or community setting providing group and/or individual therapy.
  • Licensed in Clinical Social Work (LCSW) or Licensed Clinical Professional Counselor (LCPC).

Language Skills:

  • Bilingual English/Spanish proficiency preferred. Excellent written and oral communication skills.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Competencies: Ability to use computers to receive, organize, prioritize, and transmit information. Proficiency in use of Microsoft Office suite including Outlook, Word, and Excel. Comprehension of and appropriate use of basic medical terminology, application of third party payer guidelines and concepts related to quality assurance measures. Compliance with organization policies and procedures.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.

Heartland Health Centers makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

Revised 2017.05


Meet Some of Heartland Alliance's Employees

Megan M.

Dir., Northern Tier Anti-Trafficking Consortium

When Heartland Alliance identifies a survivor of human trafficking, it sends someone right away to help. It’s Megan’s job to maintain that network of trained support staff, ready to go.

Melissa Y.

Assoc. Dir., National Transitional Jobs Network

When people come to Heartland Alliance for help finding a job, Melissa is on point. She manages the largest nationwide coalition that focuses on improving access to employment.


Back to top