Executive Coordinator- READI Chicago

Heartland Alliance for Human Needs & Human Rights is a global anti-poverty and human rights organization that has been tackling society's toughest challenges since 1888. Today, we serve the most marginalized people in society, including immigrants and refugees, people experiencing homelessness, and survivors of violence and torture. We believe that society is better for everyone when all of us can participate, prosper, and reach our full potential.

Heartland Alliance is coordinating READI (Rapid Employment and Development Initiative) Chicago, a network of community-based organizations on Chicago's South and West Sides that will engage individuals at the highest risk of becoming victims or perpetrators of gun violence in an 18-month wage-subsidized transitional job (TJ) and cognitive behavioral therapy (CBT) program, followed by up to six months of follow-up case management and coaching support. The goals of READI Chicago are to: decrease shootings and homicides among those at highest risk of gun violence; create new opportunities for these same individuals to change their life trajectory and decrease their involvement with the criminal justice system; and help build an infrastructure at the community level to promote long-term safety and opportunity in Chicago's most impoverished communities. The Crime and Poverty Labs at the University of Chicago will lead the program evaluation and we will also partner with the City of Chicago, the Cook County Sheriff's Office, and the Illinois Department of Corrections

Reporting to READI Chicago's Director of Operations, the Program Coordinator is responsible for supporting the READI Chicago team and coordinating a diverse set of projects. The position requires problem-solving, exceptional organizational skills, and a high degree of professionalism. The Program Coordinator will be energetic, flexible, collaborative, and proactive -- a team member who positively and productively supports the programmatic and operational success of this initiative. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

Essential Duties and Responsibilities

Administrative support

  • Prepare, revise, and integrate feedback into materials, including Power Point presentations, for meetings and assigned projects
  • Schedule and coordinate meetings for READI Chicago leadership team, and manage room set up and meeting minutes
  • Manage scheduling for READI Chicago Senior Director
  • Edit program materials for spelling, grammar, and clarity
  • Effectively and professionally communicate and manage correspondence such as email
  • Approve and coordinate requisitions for office supplies and related items or services, within defined budgetary limitations
  • Under guidance from the Director of Operations liaise with Heartland Alliance business units such as payroll and Human Resources to ensure efficient program operations
  • Perform routine administrative tasks including but not limited to: filing, photocopying, maintaining records
  • Participate in internal and external meetings as needed and as related to assigned projects
  • Assist in the development and implementation of READI Chicago policies, processes, and procedures
  • Assist in the development, coordination, and implementation of training and support for staff and participants
  • Expense Reporting (Concurr Preferred)
  • Assist in the coordination of travel arrangements, including but not limited to Flight coordination, hotel reservations, etc.

Project management

  • Support Director of Operations in developing project plans by defining scope of work, team members and responsibilities, timelines, and establishing expected project outcomes
  • Assist with and manage special projects as needed; establish new projects and goals based on observed need
  • Communicate changes and progress, and complete projects on time


  • Establish and maintain collaborative working relationships with staff across the Heartland Alliance community and with partner organizations
  • Maintain an appropriate professional demeanor towards colleagues, visitors, participants, and others
  • Offer constructive feedback to READI Chicago leadership team in the spirit of continuous improvement
  • Contribute to organizational culture aligned with core commitments of tackling root causes; encouraging creativity and innovation; using data for continuous improvement and to measure progress; applying an equity lens to all that we do; partnering with participants and others to co-create and achieve ambitious, shared goals; and aligning and capitalizing on our global and domestic efforts and perspectives
  • Exhibit the highest level of confidentiality at all times

Other duties as assigned

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty. Qualifications below represent the knowledge and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Demonstrated commitment to Heartland Alliance's mission, Philosophy of Care, and READI Chicago's goals
  • Associate degree or equivalent and two years of related experience, or equivalent combination of education and experience; bachelor's degree preferred
  • Comfort with ambiguity and experience in a growing initiative
  • Unwavering commitment to quality programs
  • Excellent problem-solving skills
  • Ability to work with high-risk populations with complex needs
  • Ability to simultaneously manage multiple projects and activities
  • Excellent writing and communications skills
  • Ability to follow instructions and respond to management direction
  • Experience taking responsibility for own actions, keeping commitments, and completing tasks on time or notifying appropriate person with an alternate plan
  • Capable of working alone or on a team
  • Fluency in Microsoft Office Suite
  • Individuals with criminal records and other lived experience are encouraged to apply

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position requires travel to sites across the region, including program sites, TJ placement sites, unsubsidized employer partners, and other stakeholders
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is required to use hands to key, handle, or feel and reach with hands and arms.
  • The employee is regularly required to sit, stand and walk.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision and ability to adjust focus.

Heartland Alliance makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity, immigrant status, political affiliation or belief, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the Organization's AIDS Policy Statement of September, 1987. Individuals with disabilities requiring accommodation should contact the Employee Services Office at (312) 660-1431.

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