Dental Manager / Hygienist

Dental Manager / Hygienist

Summary: The Dental Manager will provide both dental hygiene services and supportive programmatic services for the oral health department of Heartland Health Outreach, a multi-disciplinary FQHC specializing in care for those who are homeless or living with HIV. This position requires management of the daily operations and delivery of dental services. The Dental Manager will also function as a dental hygienist providing oral health care services that include cleaning, polishing, and providing preventative instructions and treatments. Individual accountabilities will be established through the development of annual Success Objectives and annual Performance Evaluations within the framework outlined below.

Clinical Duties and Responsibilities:

  • Perform routine dental hygiene examination, including:

(i) the operative procedure of dental hygiene, consisting of oral prophylactic, scaling and root planning procedures;

(ii) the exposure and processing of X-Ray films of the teeth and surrounding structures;

(iii) the application to the surfaces of the teeth or gums of chemical compounds designed to be desensitizing agents or effective agents in the prevention of dental caries or periodontal disease;

(iv) all services which may be performed by a dental assistant;

(v) administration of local anesthetics upon successful completion of a training program approved by the licensing body; and

(vi) such other procedures and acts as shall be prescribed by rule or regulation of the licensing body.

  • Review patient's medical and dental history and identify any immediate or urgent needs
  • Discuss with patient oral hygiene instructions that include an obtainable plan for the patient's needs. Identify obstacles and teach patients how to prevent dental disease. Dispense proper oral hygiene aids
  • Maintain patient dental charts, including periodontal charting and proper documentation
  • Take acceptable radiographs when necessary
  • Stock required supplies and maintain equipment
  • Work in coordination with the management to develop and implement a quality assurance program
  • Demonstrate proficient skills in dental prophylaxis and proper use of equipment.
  • May need to perform as a dental assistant as needed
  • Adheres to professional standards as outlined by governmental bodies, the ADA, the ADHA, private funding sources, Agency plans/policies and unit guidelines. Must keep license.
  • Promote the development of clinical policies and data collection
  • Other duties as assigned or required

Management Responsibilities:

  • Manages daily dental operations across all clinics.
  • Directly supervises the Dental Supervisor and Patient Care Coordinator. Responsibilities include but are not limited to: interviewing, hiring, training, scheduling, assigning, and directing work, facilitating appropriate meetings, and appraising performance as it related to both positive reinforcement and performance improvement.
  • Develop and maintain a clinical competency program for the dental program.
  • Serve as a clinical resource to staff in their daily activity. Identifies and solves clinical issues of concern to ensure optimal patient care including patient flow and productivity.
  • In collaboration with the Dental Director, directs and coordinates work of designated employees, manages personnel activities, and carries out clinical objectives and plans. Also develops and maintains clinical policies and procedures related to dental and other pertinent areas of clinical quality management.
  • Coordinates the supervision of clinical students and volunteers.
  • Coordinates the purchasing and tracking of clinical supplies.
  • Ensures a safe environment of care for all staff, patients, and families by utilizing and enforcing safety protocols.
  • Collaborates with other functional areas of the Agency to maintain service integration, provide technical assistance, and assure quality
  • Develops and maintains professional relationships with designated professional groups and organizations.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Minimum Associate's degree (A.A.) from an accredited dental hygiene school required; must possess RDH certification and Active Dental Hygienist License; minimum one year related experience or equivalent combination of education and experience.
  • Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Reasoning Skills: High reasoning ability; ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Language Skills: Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
  • Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.

Other Skills and Abilities: A minimum of one year hygiene experience and supervisory experience. Previous experience in handling specialty referrals, maintaining dental records, charting and documentations is preferred. Team players with the ability to multitask and have strong communication, computer, and customer service skills are desired.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is regularly required to stand, walk.
  • While performing the duties of this job, the employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
  • While performing the duties of this job, the employee is occasionally required to use their sense of taste or smell.
  • While performing the duties of this job, the employee must use close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and possess the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.


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