Associate Director of Strategic Development

Summary: The Associate Director will provide grant writing and coordination, reporting, prospect research, and funder engagement activities within the Donor and Community Relations (DCR) department. The Associate Director serves as a member of Pathways to Success leadership team including participating in the agency's Directors' meetings as well as appropriate committees. The Associate Director will lead quality management activities for Pathways to Success. Individual accountabilities and work volume will be established through the development of annual Success Objectives, within the framework outlined below.

Essential Duties and Responsibilities:

  • In collaboration with program leaders, oversees resource development for Pathways to Success programs and other programs as assigned.
  • In coordination with program leaders and the Donor & Community Relations Department (DCR), works to secure funding to support current and new program initiatives.
  • Manages the grant life cycle, including timeline development and tracking of all prospect information, proposal and report deadlines, submissions, correspondence with funders, and other grants related materials.
  • Collaborates with program leaders, and DCR to develop proposal concept and content, including appropriate attachments, and ensures clear, concise, compelling submissions.
  • Conducts prospect research on new and existing institutional funding sources; makes recommendations for future cultivation, solicitation, and stewardship strategies based on agency priorities and prospect affinity, capacity, and access.
  • Participates in the agency's Quality Management and Health & Safety Committees, including the delivery of health and safety trainings; coordinates quality management with Pathways to Success program leaders.
  • Works with program managers and leadership team to coordinate program quality management and evaluation efforts that focus on measuring outcomes consistent with organizational goals and values, and with funding and Heartland requirements.
  • Leads Pathways to Success QM meetings and assists with CARF compliance.
  • Assists programs with audits and compliance issues, including:including a system of tracking, analysis of audit results, and the development of and completion of corrective action plans.
  • Reviews program Corrective Action Plans assists with follow-up as necessary.
  • Assists program managers to ensure that all records meet internal quality standards and funder compliance.
  • Assists with coordinating CARF and other accreditation processes.
  • Develops and maintains, with Program Managers, a system of gathering participant feedback that includes data tracking, analysis, and reporting for purposes of Quality Assurance and program development.
  • Oversees and participates in completing reports required by funders.
  • Participates in data management, reporting, dashboards and other reporting areas.
  • Leads and implements projects related to the strategic growth and direction of programs.
  • May participate in the department's budget process and management in coordination with the Senior Director, as needed.
  • Leads marketing efforts for Pathways to Success, including creating presentations, fact-sheets, brochures, and other public relations materials as needed. The Associate Director will coordinate with DCR to ensure that all marketing materials meet agency standards and follow agency process/procedures.
  • May supervise relevant staff and/or interns/volunteers.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Conducts supervisory responsibility in accordance with organizational policy; Adheres to professional standards as outlined by governmental bodies, NASW (and/or other appropriate professional associations), CARF and private funding sources.
  • Other duties may be assigned.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies.

  • Ability to identify and resolve problematic issues in a timely manner; demonstrated ability to problem solve and develop alternative, creative, and/or innovative solutions
  • Ability to engage in conflict resolution and maintain confidentiality and objectiveness
  • Demonstrated ability in presentation skills and leadership of group activities
  • Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Ability to read and comprehend contract and budgetary requirements and ensure program outcomes targets are met.
  • Demonstrated knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; Promotes a harassment-free environment
  • Works well with others as part of a team, contributes ideas, disagrees tactfully, shares success, and actively listens.
  • Adaptability to changes in the work environment management of competing demands; Ability to change approach or method to address and resolve scenarios; Ability to handle frequent change, delays, or unexpected events.
  • Responsive to management direction;
  • Ability toinvolve others, coach for improvement, build in quality, and provide developmental support


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Bachelor's degree and four years relevant experience required. Experience supervising a team preferred. Master's degree preferred. May give credit towards years of experience if attained a degree higher than a Bachelor's Degree.
  • Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance. Experience with analytic data systems preferred.
  • Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk or hear.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and reach with hands and arms.
  • While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 50 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions.
  • The noise level in the work environment is usually moderate.

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.

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