Associate Director of Clinical Services - Bilingual preferred

Associate Director of Clinical Services – YRS

Summary: This position is primarily responsible for supporting the Director of Clinical Services and the clinical services provided throughout the YRS programs. This position has a supervisory responsibility and is responsible for insuring the quality of care and compliance with funder and licensing requirements in the area of mental health services. This position will coordinate services with department psychiatrist and provide support to the individual program directors. Some staff training will be required in related areas. Individual accountabilities and work volume will be established through the development of success objectives within the framework outlined below.

Essential Duties and Responsibilities:

  • Provide direct supervision to YRS clinical staff and interns as well as master’s level staff working toward advanced licensing in accordance with the organization’s policies and applicable laws.
  • Provide support to Director of Clinical Services.
  • Assist Director in implementing and ensuring that all licensing and agency standards are being met in the area of Clinical/mental health services.
  • Participate with clinical intern selection, including interviewing and screening and placement in appropriate YRS program.
  • Provide training to clinical staff (clinical as well as job-related practical).
  • Provides support to YRS management teams and staff as necessary.
  • Conduct file reviews and monitor documentation related to clinical services.
  • Create and monitor implementation of group and other psycho-educational curricula and other therapeutic curricula in program.
  • Coordinate and lead the clinical group supervision/consultation meetings.
  • Coordinate services of YRS psychiatrist.
  • Provide on-call 24/7 coverage for clinical crises/consultations/risk and safety assessments/hospitalizations.
  • Address complaints and resolve problems for both employees and program participants.
  • Other duties may be assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Education and/or Experience: Master’s degree in social work with at least two years of clinical and supervisory experience.
  • Certifications, Licenses, Registrations: Illinois LCSW is required.
  • Language Skills: Bilingual ability in English and Spanish is required. Ability to read, analyze, and interpret professional journals, technical procedures, and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, participants, funders, and the general public.
  • Computer Skills: Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange; Windows operating systems; and other software routinely used by Heartland Alliance.
  • Mathematical Skills: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
  • Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables and situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • The employee is regularly required to sit, stand and walk.
  • The employee is regularly required to use hands to key, handle, or feel and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 10 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee may be required to remain on Organization premises during breaks and/or meal periods.
  • The noise level in the work environment is moderate.

Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization’s AIDS Policy Statement of September 1987.


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