Growth Analytics Intern

Healthfirst's Summer 2023 Internship program is a 10-week paid internship beginning on June X, 2023. Similar to our programs in the past, we will provide an immersive and interactive learning experience that lays a foundation for continued leadership development. Interns will do impactful work, working together with other Interns, Employees, and Business Leaders to solve current business problems and deliver solutions tied to our "Field of the Future" initiatives.

PHSP Facilitated Enrollment team is the face of Healthfirst who serve as a healthcare consultant to educate prospective members to select a health plan that fits their needs while supporting existing members with information that relates to Healthfirst products and services. We work hand in hand with providers and hospitals to deliver quality customer services and care to the community we serve.

We are seeking high energy and data & process-driven individual who has extraordinary attention to detail and analytical problem-solving. As an intern, you'll collaborate with Sales, Product Management as well as Enrollment and Billing to support acquisition and retention growth. You'll focus on turning complex data into insights to assist with business decisions. You'll work directly with the Sales management team to develop and maintain reporting tool and processes, query and analyze data, identify root causes, recommend, and support decision making.

Duties & Responsibilities:

• Identify, analyze, and interpret membership trends and provide ongoing reports and dashboards.
• Analytics preparation and distribution: analyze enrollment data across various platforms to drive new business, conduct ad hoc analyses combining multiple data sources, and build on existing reporting for new insights
• Data refinement: identify and resolve data discrepancies to make sure all data provided is accurate
• Operate with intellectual curiosity and critically assess existing processes and procedures to identify opportunities for improvement
• Hold oneself accountable for the accuracy, completeness, quality, and relevance of deliverables in order to own responsibility for work product and consider these factors in the end-to-end marketing and communication business process, from data gathering to analysis to formatting and presentation
• Employ best practices in documentation, coding style and comments to facilitate persistence, reusability, and scalability of your solutions
• Document and escalate data issues as appropriate
• Exhibit collaborative attitude, willingness to work with others on data projects that included working team(s) made of cross departmental/interdisciplinary users
• Additional duties as assigned

Minimum Qualifications:

• Excellent knowledge of MS Excel
• Experience with data visualization tool; Tableau
• Familiarity with common analysis tools such as SQL and Python
• Passion for solving challenging problems using technology
• Possess technical curiosity and the desire to learn new things quickly
• Ability to prioritize, multi-task and maintain attention to detail
• Ability to work in teams and build good working relationships
• Excellent interpersonal skills
• Ability to learn other software programs
• Strong verbal and written communication skills
• Ability to work independently and as part of a team

Healthfirst Internship Program Requirements:

• Undergraduate students must be a junior or senior at an accredited institution or have graduated within 12 months of the program. Graduate students must be enrolled at an accredited institution or have graduated within 12 months of the program.
• Will not require sponsorship for employment
• Eligible to work in the U.S.
• Must have a minimum of a 3.0 GPA from an accredited school

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to careers@Healthfirst.org or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "@healthfirst.org" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range:

• Greater New York City Area (NY, NJ, CT residents): $38,200 - $49,920
• All Other Locations (within approved locations): $33,300 - $47,840

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.