User Experience Designer

Job ID: CM-1018383 Description:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can email us here to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "my account" and click on "View your job submissions".

Job Purpose: This position is responsible for assisting in shaping the customer experience across digital and non-digital channels using a variety of internal tools (websites, portals and applications); working with the solution owners and business teams to clarify user requirements, understanding of user roles, creating designs, testing with users and incorporating feedback into the designs; partnering with IT architects and developers to ensure the designs are feasible and can be delivered; assisting in creating wire-frames and high fidelity UI mockups according to requirements and customer design standards; and providing a foundation for ensuring the ability to consume the IT solutions.

Required Job Qualifications:

  • Bachelors Degree and 2 year experience in User Experience and/or Human Factors Engineering.
  • Experience gathering and prioritizing user requirements and designing user interface externals.
  • Ability to understand the limitations of the platform and the technology on which it will be delivered when designing new features and enhancements.
  • Ability to understand current and emerging e-commerce related technologies.
  • Experience in applied UX research and design expertise in mobile and tablet solutions.
  • PC experience and skills including Microsoft office applications of Word, Excel, PowerPoint.

Preferred Job Qualifications:

  • Bachelor Degree in Marketing or Business Administration.
  • Working knowledge of Dreamweaver, HTML, JavaScript, Ajax, DoJo, Balsamiq, iRise, Excel, SPSS, Symphony, EFM/Web Surveyor, and Survey Monkey.

Requirements: Expertise Information Technology Job Type Full-Time Regular Location IL - Chicago

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