Technical Business Quality Analyst II

Job ID: CH-1020064 Description:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants.We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can email us here to request reasonable accommodations.

Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "my account" and click on "View your job submissions".


This position is responsible for identifying, analyzing, and evaluating requirements for implementation; developing written test plans and test cases from requirements document; executing testing criteria, analyzing test output; documenting work plans for assignments within the teams structure; reporting and communicating issues/discrepancies and recommending solutions; defining a systematic approach to solving issues; knowledge of cross team functionality; representing team both internally and externally; working independently; links both technical and business requirements in their associated area of expertise; and proactively searches out potential problems, and recommends resolutions; ability to coach and train members within the team.


Bachelor degree OR 4 years of claims adjudication or claims administration experience. 3 years of experience in testing and researching claim adjudication problems. Apply analytical skills and ability to utilize research techniques, problem solving and resolution skills. Experience with technical applications such as SQL, Access, Excel other database, design, structure and manipulation products. Experience with all aspects of the Project Life Cycle. Clear and concise verbal, written and interpersonal skills including the ability to work with teams. Technical writing skills (training manuals, matrices, etc). Knowledge of training on technical information to groups. Working knowledge of health care related products and networks. Experience completing projects in a timely manner. PC experience to include Microsoft Access, Word.


Bachelor degree in Business Administration or Computer Science. Working knowledge of HCSC systems and HCM business operations. Health Insurance industry knowledge. Experience in a position of team leadership.


  • CA
  • CB*

Position is located in Chicago, IL

Relocation assistance not available

Sponsorship not available

Requirements: Expertise Other Job Type Full-Time Regular Location IL - Chicago

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