Sr UX Researcher

As the health care industry continues to rapidly transform, our IT team conceives, develops and delivers impactful technology solutions to support access to quality, affordable health care for our members. We are driven by our collective company purpose: To do everything in our power to stand with our members in sickness and in health®. Our IT team unleashes the power of this purpose through technology. We come to work every day to make a difference, and we deliver the highest quality and best solutions to our members.

Job Purpose:

This position is responsible for crafting compelling user experiences across a spectrum of internal and public tools, in partnership with business stakeholders and IT; engaging in user research, usability testing, design work, design thinking, human centered design, useability, accessibility, mobile-first and responsive design.

Required Job Qualifications:

•Bachelors Degree and 3 years of experience
•Present a diverse portfolio of engaging experiences
•Experience using prototyping tools such as Sketch, Invision, Axure, Adobe CC

Preferred Job Qualifications:

•Deliver personas, sitemaps, taxonomies, wireframes, storyboards, paper prototypes, user flow diagrams, and functional prototypes
•Engage in heuristic evaluation, analogous research, competitive analysis, and definition of information architecture
•3 years of experience in interaction design
•Masters Degree in design (HCI, Cognitive Science, UX, Fine Arts, Visual Communication, or a related degree from an accredited institution)
•Active involvement in the Design and/or Research community demonstrated by regular engagement in continuing education, committee work, meet-ups or public presentations. Publications are a plus.
•Learn from everyone, no matter what their title is
•Mentor colleagues
•Empathy for the user and appreciation for business drivers
•Deliver value to the business through well-crafted and timely work
•Work independently as well as collaborate on a cross-functional team
•Passionately learn and share best practices with your teammates.
•Welcome design critique and consistently iterate based on feedback



HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Requirements: Expertise Information Technology Job Type Full-Time Regular Location IL - Chicago

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