Sr Program Manager

As the healthcare industry continues to rapidly transform, our IT team conceives, develops and delivers impactful technology solutions to support access to quality, affordable healthcare for our members. We are driven by our collective company purpose: To do everything in our power to stand with our members in sickness and in health®. Our IT team unleashes the power of this purpose through technology. We come to work every day to make a difference, and we deliver the highest quality and best solutions to our members.

Job Purpose:

This position is responsible managing one or more highly complex or enterprise-wide program(s) consisting of multiple projects; being accountable for end-to-end delivery of a complex program (could include multiple projects), including managing the cost / budget, schedule & dependencies, resources, scope, quality, and risk; developing the program strategy, supporting business case and various enterprise-wide high-level project plans; providing a strong blend of technical and business acumen to drive the design, development and implementation of strategic programs; building a sufficient level of knowledge of IT products and LOB to enable targeted probing of delivery feasibility and conflicts with other projects; ensuring integration of program and corresponding sub-projects and adjusting program scope, timing, and budgets as needed, based on the needs of the business. Responsible for driving deliverables and activities with PDL and IT Product Managers by removing barriers, escalating risk/issues, building consensus, and driving decisions, as well as tracking key program milestones and recommending adjustments to program leadership and team.

Required Job Qualifications:

Bachelor degree and 6 years of Health Care industry and/or IT work experience OR 7-10 years managing projects and some experience managing complex programs.
In-depth knowledge of business area and/or industry/technology included in scope.
Leadership experience in multi-discipline, high-performance work teams/groups.
Ability to work both independently or in a team environment on multiple initiatives in a fast-paced environment.
Experience in developing and reviewing program/project budgets and cost/expense information.
Experience delivering action plans to allocate resources across programs.
Experience in negotiations and managing conflict; organizational / political savvy.
Experience in facilitation skills, with strong verbal and written communication.
Experience in project management lifecycle, project/program management, and portfolio management methodologies and tools.
Good judgment and quick business decisions.
Ability to influence (direct / indirect reports, project stakeholders, and leaders) and manage in a matrix organization
Ability to handle ambiguity, with the agility and flexibility to adapt to constantly changing priorities
Structured, organized and methodical in execution; takes ownership and accountability for outcomes, drives for results and drives certainty in deliver
Develops trusted relationships and demonstrates deep Interpersonal skills
Experience with the entire software development lifecycle from inception to development to testing to production deployment and maintenance; deep understanding of common software delivery models OWF, Scrum, XP
Knowledge of Clarity PPM system and expertise in Microsoft Suite, including Excel, PPT, Word, Project

Preferred Job Qualifications:

Extensive experience in project delivery and working in complex programs
Consulting experience.
Health Care or Insurance Industry experience.
Previous Solution Delivery Methodology or CMMI experience.
*PMP Certification preferred.

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


Expertise Information Technology Job Type Full-Time Regular Location IL - Chicago

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